Service Manager

The Service Manager will work closely with the other Service Manager and the service line lead or SBU Managing Director, and the Lead Psychological Therapist and Consultant Psychiatrists, to ensure the effective co-ordination, operational delivery, continuous development, and excellence of provision of Adult Eating Disorder services and the OCD Highly Specialist Service within the Trust., You will work together with and manage our established multi-disciplinary team to ensure delivery of excellent care and treatment for adults with moderate to severe eating disorders and their families.

You will be working alongside and closely with senior staff within the Trust, the other Service Manager and with the Consultant Psychiatrist and the Lead Psychological Therapist in managing the service and will lead the team of psychiatrists, dietitians, administrators, support workers, nurses, psychologists and psychotherapists. You will have opportunities to learn and to develop, Manage the Adult Eating Disorders Services and the Highly Specialized National OCD service, ensuring high quality provision

Provide leadership to professionals of all disciplines

Ensure the Operational function of the services is of high quality

Provide management supervision for senior staff and ensure all staff receive management supervision

• First degree or equivalent and professional qualification in a relevant area of health or social care


• Evidence of continuous professional and management development showing a combination of short courses, structured self-study or formal management courses., Significant management experience within the NHS or equivalent service provider


• Experience of engaging service users/ carers in service planning/improvement.


• Knowledge of National policy and standards of governance particularly for Adult Eating Disorders


• Experience of planning and implementing service change.


• Experience of working with clinicians and multi professional teams in delivering quality services


• Evidence of achieving targets and objectives within a challenging environment.


• Able to organise own workload and that of the team to meet objectives and operate effectively.


Desirable criteria


• Knowledge of and experience in OCD services, You must have appropriate UK professional registration.
  
  We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission


Our family of over 3500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums". This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional