Service Engineer - Fire

This is an autonomous role within the Fire Service team for an experienced and commercially driven fire systems engineer to deliver additional chargeable revenues from with our existing customer base. You will identify deficiencies, to the BS/FIA standards, and/or upgrade opportunities, provide quotes and deliver the solution into the customer sites. You will also carry out take-overs in the region utilising your skills to ensure the sites & systems can be onboarded in a compliant state. Opportunities will passed to you from within the existing fire team too. This is not a sales role, it is a service engineer role focused on building relationships and delivering additional service revenue across the region.

This is a fantastic opportunity for a time served Service Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities.

How you will do it

• Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.


• To replace/service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.


• Ensuring your time is managed efficiently and jobs are prioritised correctly.


• Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.
  
  Experience within Fire & Security industry


• Driving license


• Ability to lift and climb ladders


• Had or have previous experience working in a customer facing environment


Preferred:-

• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA
  
  We can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that's safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.
  
  We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-


• Competitive basic salary with excellent additional earnings potential


• Optional overtime


• Travel Time - Averaging 3% of basic salary


• Engineering Commission scheme - Averaging 7% of basic salary


• Sales referral incentive scheme


• Pension - we match up to 7%


• 25 days holiday plus bank holidays


• Company Vehicle, uniform, all PPE, tools and ongoing training provided


• Industry leading Health & Safety and an employee assistance program


• Career progression opportunities - newly introduced Engineering career ladder 2022


• Our team average 20+ years length of service


• The opportunity to become a valued member of our Winning Team


• Staff referral scheme up to £2,000


• Rewards & recognition programmes