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Service Engineer

ANGLE plc

Service Engineer

Salary Not Specified

ANGLE plc, Guildford

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 69b15edc6918407ca4f4f8ea8653d264

Full Job Description

  • Report to designated line manager but collaborate as instructed with specified project managers in individual projects and activities.

  • Carry out designated technical activities, including technical investigation, routine updating and maintenance of cell separation machines in the laboratory (and in the field on an exceptional basis).

  • Provide technical support in-house including diagnosing and rectifying causes of instrument failure.

  • Utilise the companys customer relationship management (CRM) system to log and respond to technical support queries.

  • To work with the product & technology development team and manufacturing team to further improve product functionality, performance, and reliability.

  • Maintain and upgrade factory and application acceptance tests.

  • Support the companys scientists in laboratory management, including maintaining standard operating procedure records.

  • To help on training to colleagues and collaborators on detailed engineering service and maintenance of companys products.

  • Adopt a flexible approach to the requirements of the job.

  • Undertake additional ad-hoc tasks as required.

    Technical qualification to HND or Bachelor degree (or equivalent) in Mechanical, Electrical, Electronic, Biomedical engineering.

  • Background as a field support engineer or field service engineer (or equivalent job role).

  • Hands-on experience with mechanical, fluidic, pneumatic, electrical, and electronic components, preferably in systems of lab bench or desk size.

  • It is desirable to have or be familiar with:

    • + Biotechnology experience (Medical Devices, Life Sciences, Pharmaceutics).
  • Proficient computer skills in Microsoft Office suite (Windows, Word, Excel, Outlook).

  • Good organisation skills, ensuring deadlines and expectations are met, with the ability to manage own workload with minimal supervision whilst maintaining flexibility in job role.

  • Good written and verbal communication and coordination skills.

  • Effective interpersonal and team working skills.

  • Commitment and self-motivation to providing outstanding customer service.

  • Possess a flexible, can-do approach to the requirements of the job.

  • An eye for detail and commitment to high-quality data.

    ANGLE is a world-leading liquid biopsy company commercialising a patent-protected platform technology that can capture rare circulating tumour cells (CTCs) from blood, in a minimally invasive way, for downstream analysis.


    • ANGLE's Parsortix® system is FDA cleared for its intended use in metastatic breast cancer and is currently the first and only FDA cleared medical device to harvest intact circulating cancer cells from blood. Parsortix technology comprises a microfluidic device that captures CTCs from blood based on their size and compressibility. CTCs are cancer cells that have detached from the primary tumour and entered the blood circulation, and they play a critical role in initiating metastasis. Once harvested, the CTCs can be comprehensively analysed to provide a wealth of information about the patients tumour, advancing cancer research and potentially personalized medicine. This technology has the potential to deliver profound improvements in clinical and health economic outcomes.

    ANGLE has established a CTC harvest and analysis service from our UK-based Clinical Laboratory based in Guildford for customers worldwide. In alignment with company priorities, we plan to rapidly expand our services to include molecular profiling of CTCs and ctDNA using digital PCR and NGS to add to our image-based assays.

    Join our Team:

    This is an exciting time at ANGLE and our team in Guildford are looking for a Service Engineer to provide a comprehensive preventive, corrective maintenance and technical support service for the companys circulating cell isolation products in our own facilities at Guildford and at our distributor/customer premises Worldwide.

    At ANGLE, we foster a dynamic, entrepreneurial approach to translating leading-edge translational research into clinical diagnostics. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas.

    We are always in search of potential employees who share our vision and want to make a difference today. In your submission, please describe your background and what you can bring to our team along with attaching your resume.

    Due to the nature of this role, our requirement is for 2-3 days per week working at our Guildford facility. European/Worldwide travel would also be required approximately 30% of the time.

    As a member of our highly skilled team you will receive opportunities for training and development and a competitive benefits package.