Service Co-ordinator | West Moors

This is a key role that will assist in the delivery of the contractual deliverables on site. You will be providing administrative support for the effective and compliant delivery of departmental duties for a team of three.

You will be responsible for the preparation of reports utilising MS Excel, Maximo and other IT systems to monitor business performance. You will also support management by booking facilities, taking minutes during meetings, recording attendance, and assisting contractors with site access.

Other Key responsibilities include;

• Maintaining office filing system, of both hard copy and electronic files


• Assist with complaints in a timely and satisfactory manner


• Support the IT department with on-going system developments including testing of new updates and bug fixes


• Produce and analyse data, maintain accurate records and assist in the identification of ensuing trends
  
  Have an NVQ Level 2 qualification in Administration, a related discipline or equivalent experience


Have experience and are familiar with MS Packages, including excel

Experience of working within a team

Have good communication skills

It is desirable that you have;

An accredited Office Health and Safety qualification

An accredited training qualification in MS Office Packages

Familiarisation with Maximo applications

Experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.

What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.


• Up to 6% contributory pension scheme


• 25 Days annual leave


• Volunteer leave


• Established reward and recognition scheme


• One paid professional subscription


• Life Assurance Policy


• Employee discount and reward schemes


• Interesting, varied, and enjoyable work


• A company that recognises your contribution


• Training opportunities and qualifications within a supportive environment to ensure career progression