Service Advisor

Reporting to the Service Manager, you will be responsible for assisting in the efficient running of the Service office and its overall profitability. You will also be assisting in maintaining effective and accurate communications between customers and technicians in relation to the repair and maintenance of Agricultural and Horticultural machinery.

• Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner


• Familiar with raising job cards and invoices as required


• Ability to assist customers with loading/unloading of Horticultural machinery if and when required, but not essential


• Good keyboard and PC skills


• Good knowledge of Microsoft office to include Word and Excel


• Ability to communicate to all levels of the business


• Act with discretion when dealing with matters of a confidential nature


• Be organized with the ability to multitask efficiently


• Have a flexible and approachable manner


• Be self-motivated with the ability to work well with others


• Be confident and show initiative


• Accuracy with numbers and handling of cash


• Professional and tidy appearance


• Strong attention to detail
  
  32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)