Senior Support and Technical Benefits Officer

An extensive knowledge of Acts and Regulations governing Housing Benefit, Council Tax Support and keep abreast of the legislative and policy changes.
- Ability to Design and Deliver Benefits Training to new Benefit Assessors on Housing Benefit and Council Tax Support as well as deliver a refresher training for existing assessors.
- Dealing with complex benefit queries and give legislative advice and guidance to other council department especially vulnerable customers.
- In depth knowledge of the Benefit processing/online systems as the post holder will be an administrator of both systems in conjunction Team Manager.
- Download and send files to Department of Work and Pensions.
- Implement and test new system releases in conjunction with the Team Manager and assist with Year End system set up and shut down.
- Excellent written and verbal skills with the ability to chair meetings, present to staff and write reports.

We are seeking to recruit an experienced, forward thinking, highly motivated benefits practitioner with an extensive Benefit knowledge and technical abilities.

In return for your time and commitment, we offer:
- Generous annual leave entitlement - 25 days rising to 30 after 5 years' service.
- Flexible working to support a good work life balance.
- An excellent Employee Assistance Programme
- Excellent training opportunities.
- Basic Disclosure and Barring Service (DBS) check is required

If you have any queries or would like to discuss the role in more detail please contact Bola Amako by emailing .

Closing Dates:
Redeployment Only: 25th April 2024
Internal and External: 12th May 2024
Interview date: TBC