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Senior Service Advisor

RPM Independent Porsche Specialist Ltd

Senior Service Advisor

£35000

RPM Independent Porsche Specialist Ltd, Willian, North Hertfordshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 209b214022ca44faa4aefa5ab4112ebb

Full Job Description

  • With a very hands-on leadership style the Senior Service Advisor will oversee the majority of the routine jobs through the Retail workshops. The role will include daily interaction with the Technicians, Parts Managers and Front of House staff.


  • You will be required to assist in the continual improvements to work processes and systems to maximise profitability of the department as a whole and driving the business forward.


  • You will ensure that all vehicle repair work is carried out within an operational framework and to a standard that meets or exceeds all relevant legislation, good practice guidelines whilst delivering first-class client service.


  • Ensuring a high level of client satisfaction is achieved and maintained.


  • End of day reporting and working closely with the Aftersales Manager to support when needed.


    • Working Hours

    8.30am-5.30pm Monday to Friday

    One half day Saturday (9-1pm) in every four weeks

  • Experience with Dragon Management System is a benefit but not essential

    RPM Technik is one of the UK's leading Independent Porsche Specialists with a fantastic reputation in service, sales, restoration, upgrades and track day support. Operating out of our HQ in Tring, Hertfordshire. The company has 29 employees and was established in 2001. To satisfy ambitious growth plans, we are recruiting a Senior Service Advisor to work alongside the Aftersales Manager.


    • The role is a one of-of-a-kind opportunity to work in an independently owned Porsche specialist. You will be given genuine input at all levels, working collaboratively alongside the Aftersales Manager and the management team towards the business's goals, and your own successes and rewards.

    If you are in a senior role in a Main Dealership (official or 'unofficial') and are looking to work with an energetic and entrepreneurial management team in a fun, fast-paced environment, centred around a prestigious and exciting motoring brand, then this is a great opportunity:-

  • Salary dependant on experience