Senior School Travel Officer

You will be working as part of the School Travel Team that provides specialist transport services for vulnerable children and adults to and from school, college, respite, contact and other community bases. You will undertake all aspects of daily operations including customer liaison, route planning, purchasing, staff supervision, contract compliance and health and safety. For this interesting but demanding role you will need to have

• Organisational skills with attention to detail and high levels of concentration to prioritize workload and to provide a high level of service.


• Interpersonal and communication skills to develop and maintain effective working relationships with team members, customers, schools and other agencies in a courteous and helpful way and deal with difficult customers.


• Problem solving and negotiation skills to overcome a variety of difficult situations in a practical and timely manner.


• Planning skills to ensure appropriate arrangements are in place for the short and medium term.


• Energy, enthusiasm and be self motivated.


• IT skills - experience of using IT systems e.g. Microsoft Office Suite and databases.


You will need to:

• Be able to think about alternative ways of doing things and be open to new work practices and responsive to change.


• Remain calm under pressure and be flexible to support other areas of the team experiencing high demand.


• Be positive and have a 'can do' attitude.


• Participate in an office cover rota which involves working some early (07:00AM) starts and some late (05:00PM) finishes.


• Working Days: Monday (7.4 hours, Tuesday 3.7 hours approximately 11:30-15:30, Wednesday 7.4 hours)
  
  Southampton City Council is committed to safeguarding and promoting the welfare of children, young people and adults. It is committed to delivering services to ensure they are happy, safe and have opportunities to reach their goals as responsible members of our community. We believe it is always unacceptable for a child, young person or adult to experience abuse of any kind, and recognise our responsibility to safeguard and promote their welfare. We are committed to following safe practices to ensure this and expect all employees, workers and volunteers to share this commitment. This commitment is reflected in all our recruitment and selection practices.


As a Corporate Parent we are actively aiming to support all our children in care (looked after children) and care leavers. Any applicants who are children in care or care leavers, who meet the essential criteria for the post applied for, will be guaranteed an interview.


• Please note the salary quoted is based on full time hours (37 hours per week)


• The working hours for this role are 18.5 hours per week


• This is a permanent position.


• Please note that appointments are usually made at the bottom of the salary scale.