Senior Manager, Engagement Lead
Deloitte
Senior Manager, Engagement Lead
Salary Not Specified
Deloitte, City of Westminster
- Full time
- Permanent
- Remote working
Posted 2 weeks ago, 15 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: c0dd88d9a3ca4d328bcde14973abc500
Full Job Description
- Day-to-day relationship management of CoRe Creative Services (CS) stakeholders, including geography leaders, key account teams, practitioners, and leaders within the businesses to enhance satisfaction, loyalty, and awareness.
- Additionally, you will be responsible for Stakeholder manager, practitioner engagement management and business development and expansion as well as performance analysis and reporting.
You're a leader with strong relationship management and business development skills in the creative industry. You are a persuasive communicator who can lead people, establish strong business relationships, and collaborate for impactful outcomes. - Relevant work experience with a Bachelor's or Master's degree, or equivalent, in a related field
- Excellent client service, communication and management skills to build and maintain strong relationships, understand business needs, and deliver exceptional service
- Demonstrated success collaborating with client teams and obtaining knowledge of client's requirements to inform creative solutions and delivery
- Leadership experience effectively managing teams and driving results under pressure through collaboration, coaching, and positive role modelling
- Proficiency in project management methodologies, including planning, execution, and resource management, to effectively manage and deliver projects on time and within budget
- Experience engaging with all levels of management with demonstrated ability to synthesize direction from many different stakeholders
- Experience working with global teams in a professional services or large matrixed organization
- Strong understanding of corporate brand values and guidelines
Connect to your Industry
You collaborate effectively in diverse teams and thrive in a highly productive and dynamic environment. You are proactive with a positive 'can do' approach to creative problem solving.
Technical skills and experience:
Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As the CoRe Creative Services Engagement Lead, you will play an integral role in ensuring our services and team are visible and fully utilized across the Deloitte network. You will develop strong and long-standing relationships with our member firm stakeholders in EMEA and across the globe and collaborate with our team to ensure our services and team are delivering based on the needs of our practitioners and the strategic vision of our organization., Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
'' Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable."
Our hybrid working policy
You'll be joining one of our innovative virtual communities based in Cardiff/London, with hybrid working. Our hybrid model enables our people to collaborate, connect and innovate in both an online and physical capacity. As well as remote working, you'll attend virtual collaboration spaces and client sites, depending on the requirements of the role.
At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers, Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.