Senior Business Analyst

As a Business Analyst within the IT Applications department you will use your outstanding BA skills, passion for technology, understanding of Finance & Commercial systems and processes and natural flair for collaboration to transform the way Technology enables the Finance & Commercial functions at Superdrug.

Here's the exciting bit...a day includes

Business Analysis - Act as a Business Analyst on critical IT Projects completing typical BA tasks including;

Analysis, review, define, shape and document both functional and non-functional business requirements document and some cases re-engineer business processes (As Is and To Be)

Support business stakeholders with early business case production including business, technical and financial feasibility assessment

Ensure the trace-ability of requirements through to end user testing

Assist in the definition of test plans and testing strategies and in the creation of test cases and in some cases conduct end user testing

Assist the business stakeholders in the definition of roll out plans, communication and training and user support plans to effectively land any IT change into the business

Create and/or review user manuals, procedures, and any related user documentation

Support any third party selection process by providing input regarding the business requirements

Support the review of any third party contracts ensuring that the needs of the business are met

Contribute to post-implementation reviews to incorporate learning into future projects

Project Delivery - As a critical and important member of the IT Applications department, you will sometimes be required to take personal accountability for project delivery and successfully managing end to end technology and process change

Occasionally undertake project management activities on small, discreet pieces of IT change work

Follow standard project management methodologies

Capability Development - As an active member of a small Business Analyst team you will be expected to contribute to the development of the teams skills and culture

Contribute to the definition and development of Best in Class capabilities

Continually strive to improve business analysis standards in line with best practice across the IT Department whilst developing and adopting new processes and systems

Coach the business around how to articulate their business requirements and associated business benefits

4+ years Business Analysis experience

Retail experience essential

Business Analysis experience in Financial and / or Commercial systems (e.g. Oracle Financials, RETEK etc...)

Genuine interest in technology and digital transformation

Proven track record in delivering initiatives, improvements and efficiencies

Outstanding communication and influencing skills

High energy with a positive "can do" attitude

Why Superdrug

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)


• 2 staff discount codes for yourself and a family member or friend


• 30% discount on Superdrug Own Brand Products both in store and online


• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station


• Company pension matching and bonus


• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it


• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK


• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!


• Unrivalled Learning and Development programmes


Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.