Senior Administrator - Enhanced Care Home Service

gtd healthcare is one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England. An excellent opportunity has arisen for aSenior Administrator tojoin our existing Enhanced Care Home Service (ECS). This is a full time post based at gtd head office in Denton, Manchester.

The Enhanced Health in Care Homes Service (EHCS) consist of 13 care homes situated in Higher Blackley, Crumpsall and Harpurhey in North Manchester. The Discharge to Assess (D2A - Pathway 3) Service care homes are situated in Droylsden and Wythenshawe. Our Team constantly strives to deliver high quality patient-centred care and the applicant will become a valued member of the team.

The successful candidate will provide senior administrative support as directed for all members of the team providing a focal point for communication within the service and with external agencies. You will ensure administrative and clerical duties are carried out within gtd healthcare and service guidelines and policies.

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.,

• To have a thorough knowledge of all service procedures and protocols and know where to access them for reference, adhering to them at all times.


• To manage the reception team rotas to ensure cover is available at the necessary time in order to meet patient demand and workload activity.


• To support the management team with chronic disease recall systems, patient registers and any administration relating to cytology and immunisation as required.


• Summarise new and existing patient notes following appropriate training.


• To receive incoming and initiate outgoing calls in order to facilitate timely and appropriate queries.


• To undertake any other administrative tasks as directed by the practice manager within field of competence or following appropriate training.


• To liaise and arrange meetings as required and to attend meetings and take minutes.


• Ensure adherence at all times to the requirements of the Data Protection Act.


• To assist with the gathering of statistics and information when required.


• Have a good understanding and knowledge of all reception duties and provide training to other staff when required.


• Act as a chaperone for general examinations if requested following appropriate training.


• Deal with general enquiries and explain procedures as requested.


• Undertake reception cover if necessary due to staff absence.
  
  At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services.


We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Benefits package

As an employee of gtd healthcare, you'll be able to take advantage of our benefits package, including:


• working for a values-driven organisation;


• Real living wage employer;


• access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts;


• 30 days annual leave, rising to 32 after five years of continuous service;


• flexible pension benefits including NHS pension scheme;


• flexible working hours and policies;


• family friendly and carer policies;


• opportunities to apply for innovation and quality awards;


• access to gtd healthcares wellbeing initiatives, which offer a wide range of tools and resources;


• gtd healthcare social and fun activities; cycle to work scheme.