Security Shift Manager

Manage the day to day Front of House operations, Highlighting any issues to the senior management as and when necessary.

Promote and drive top level standards.

Take ownership for the safety of Visitors, Tenants, Contractors and Fellow employees.

Manage Customer comments, complaints and questions, professionally and in a timely manner.

Conduct daily briefs to all oncoming staff.

Participate in weekly Management meetings

Undertake regular patrols of the entire site, assisting customers as needed.

Attend to any incident that may occur in order to manage the incident from ground level and escalate if necessary in line with company policy.

Deter and prevent any wrong doing.

Operate within h confines of the companies policies and procedures.

Operate within the confines of the policies and procedures set out by the SIA

Have a working knowledge of the Health and Safety at work act 1974

Take ownership of the management of the Security Team, including recruitment and discipline of staff as and when required.

Work with and support the on and off site Management Teams.

Assist with the management of any onsite events.

Have a basic understanding of the control room, its functions and its critical systems

Must hold a Current Door Supervisor Licence, CCTV Licence would be desirable but not essential.

2 years supervisory experience in a similar environment or role would be desirable but not essential.

Must have good communication skills.

Basic IT knowledge, Microsoft Excel, Outlook etc.

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.