Security Officer

To ensure that you read and adhere to the requirements detailed in the Assignment Instructions and Standard Operating Procedures.

To fully grasp the workings the current site roster and highlight any possible staffing shortfalls to the shift manager.

To provide the highest level of customer service ensuring that all persons either visiting or working at the site are treated courteously and professionally at all times.

To manage a work environment that adheres to the Health & Safety procedures and policies of Mitie and the client ensuring a duty of care to all persons on the site.

To ensure that a detailed handover of your post is carried out when being relieved, without exception.

To respond to all incidents and follow escalation procedures by directing the activities of your team and other staff employed on the contract

To continually strive for personnel development, and support management strategic implementation.

To continually support new initiatives and contribute towards the development of the site in the drive to establish 'best in business' practices across all Mitie locations.

Ensure that you attend site at least 15 minutes prior to commencement of shift, thus ensuring the site contract staffing requirements are met (In line with AI's).

To undertake any mandatory training required on the contract and ensure that you proactively manage your own development plan with the shift manager.

To actively promote a team ethos ensuring the seamless delivery of exceptional service standards to internal and external customers.

To act as an ambassador to the client organisation ensuring that their business is represented accordingly in all the duties undertaken by you.

A minimum of one year's security experience, working within a corporate environment is essential.

Experience working in a fast-paced environment is essential.

Previous security experience working in a data centre is advantageous.

Excellent communication skills are essential, both written and oral.

Demonstrate proactive and professional approach to security.

Ability to operate in a pressurised environment.

Excellent time management skills.

Smart and presentable.

Professional Qualifications/Education:

Front Line SIA licence Security Guarding (essential) Door Supervisor (desirable)

CCTV License (desirable)

First Aid (desirable)

Customer service experience

Excellent time management.