Scania Customer Advisor Apprentice

You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow. You will be a key member of our family from day one, welcomed and trained by our in-house professionals, who are committed to helping you grow and succeed. Delivering first-class customer service is at the heart of all we do, putting our customers first is at the core of every department, which is why this apprenticeship offers multiple career opportunities. You will have an enthusiasm for learning and a dedication to grow within a well-established business. Scania are committed to providing you with the knowledge you need along the way! Have a look at what your peers have to say: Quote from 'Amy' - apprentice of the year award winner 2023 Amy started her apprenticeship with Scania, without any previous experience - a week after leaving school. A year and a half down the line and Amy is a qualified and key member of the Scania, The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.

Family, offering a first class service to our customers and the winner of our 2023 Apprentice of the Year Award. "I was only out of school for a week before starting my apprenticeship, at the age of 16. From the beginning, I was allocated a mentor who supported me throughout my apprenticeship journey. I was very much welcomed with open arms. I feel I have developed more as an individual in this job role, I believe I have become a more confident and independent person. Having the opportunity to fulfil the role of being service adviser and getting the chance to be nominated apprentice of the year is one thing… but to be the one to win the competition is something I could only have dreamt of" Quote from our MD, Chris Newitt: Apprentices are a vital part of Scania. They represent the future not just for us but also for the wider automotive industry. As a large global organisation, we must invest in our young people's futures. By doing so it allows us to help