Sales and Service Advisor
CVS UK Ltd
Sales and Service Advisor
£23795
CVS UK Ltd, Bank Top, Newcastle upon Tyne
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: f07fb335a41947b5b3e30ea54a8ebd4b
Full Job Description
- Process orders accurately and advise customers of stock availability, alternatives and promise dates
- Share your knowledge with customers to ensure they understand the product and how to use it
- Make outbound calls to convert quotes and abandoned baskets to sales
- Ensure all data fields are captured and updated accordingly with the customer
- Have a proactive approach to gaining understanding of the customers' need or complaint and provide appropriate resolution that is commercially viable
- Maintain good customer and colleague relationships through effective and positive communication both written and verbal
Excellent keyboard and computer skills - Excellent verbal and written communication with positive interpersonal skills
- Enthusiasm and ability to learn about veterinary products and services and describe/explain them to customers
- Experience of customer care and/or telesales, preferred but an ability to resolve issues in a commercially viable way essential
- A team player with a high level of dedication and positive work ethos
At Vet Direct, we're currently seeking a Sales and Service Advisor to join our friendly, supportive team on a permanent basis. The hours of work are 40 hour a week, 8:30am - 6pm Monday to Friday on a rota basis., In addition to an hourly rate of £11.44 per hour, you will receive an amazing range of benefits as above, including our CVS Refresh scheme and free parking on-site. If you would like to join a friendly and supportive team then please get in touch!
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