Sales Order Processing Clerk

We are seeking an efficient and detail-oriented Order Processor to join our team. The Order Processor will be responsible for accurately processing telephone and e-mail orders, ensuring timely delivery, and maintaining customer satisfaction.

• Responsibilities:


- Receive and review customer orders for accuracy and completeness

- Enter orders into the system promptly and accurately

- Coordinate with various departments to ensure timely order processing and shipment

- Communicate with customers regarding order status and updates

- Resolve any order discrepancies or issues in a timely manner

- Maintain organized records of orders and customer information

- Assist in inventory management and stock replenishment

Proven experience as an Order Processor or in a similar role

- Proficient in data entry and order processing systems

- Strong attention to detail and accuracy

- Excellent organizational and time management skills

- Ability to work efficiently in a fast-paced environment

- Good communication skills to interact with customers and internal teams

- Knowledge of Mechanical & Electrical industry would be an advantage, GCSE or equivalent (preferred)

Experience:
Business to Business Sales: 2 years (required)
Customer service: 2 years (preferred)
Mechanical & Electrical B 2 B Sales: 1 year (required)

Licence/Certification:
Driving Licence (preferred)

Company pension
Employee discount
On-site parking