Sales Operations Analyst (London, United Kindgom)

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products from start to finish. Whether its consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alonecome make with us!We are looking for an experienced sales operations analyst to support our growing sales team. Youll serve as the regional sales operations business partner for EMEA Sales by driving strategy, direction and management of sales data integrity. This role is critical to enabling Figma to scale global revenue across our self-service engine and assisted sales motions.
What you'll do at Figma:

Prepare, provide and support operational, strategic & tactical reporting as required by business stakeholders
Provide regular reports and insights to senior management, highlighting sales performance, market dynamics, and opportunities for growth
Monitor and analyse key performance metrics and sales data to identify trends, patterns, and areas for improvement.
Creating and maintaining Sales Operations policies, processes, training, and sales-related material
Ensure our CRM consolidates all our customer information and provides trusted insights for the team
Own territory carving, territory updates and support cross-functional teams in planning cycles including revenue forecasting, pipeline management, target setting and hiring planning
Manage requests from the Sales team around Rules of Engagement/Sales policies and identify patterns that can help improve these policies
Build visualization dashboards & reports to accelerate information-to-action at scale

Proven sales operations experience, preferably in a fast growing environment
Strong understanding of general SaaS operations, best practices, and industry standards
Interest in Design
Strong analytical skills and technical aptitude
In-depth experience using Salesforce and experience with other Sales productivity & analytics tools (Tableau, Lookr etc)
Comfortable building high-quality and complex spreadsheets, models and presentations
A collaborative working style, with experience working across the company with teams of varied size to achieve common goals

While its not required, its an added plus if you also have:

Experience in a PLG SaaS company
Experience with other Sales productivity & data visualisation tools (Tableau, Lookr etc)