Sales Manager - Volkswagen Van Centre Norwich

Our Volkswagen Van Centre Norwich are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you're as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.
If you are hands on in nature, financially aware, have effective communications skills and are passionate about building teams which are focused on ensuring every customer has a great experience, then we would like to talk to you about our Sales Manager position.
What you will be doing?
Supervising and co-ordinating activities of sales staff.
Ensure maximum direct selling time.
Effective handling of all sales enquiries.
Lead and develop all sales executives ensuring they are focussed and adopt a structured approach.
Ensure that all operational issues are resolved in a customer centric manner in the shortest possible timeframe.
Provide guidance and training to salespersons to improve their job performance with particular emphasis on:
Prospecting, customer follow-up and closing deals
All aspects of the "Sales Track" with particular emphasis on "receive and welcome", qualification, negotiation and close, F&I presentations.
Time management.
Sales aids‿.Particularly improve use of OCS lounge.
Establish administrative procedures and policies to assist the smooth handling of all business and adequate sales record., These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of employee and customer satisfaction.
Whilst prestige experience will be a benefit, attitude and character are more important to us. We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty.
In addition to the above, we are looking for individuals who meet the below criteria to join our team. If you think you've got what it takes and meet the criteria below, then please apply!
A hands on leader and financially aware
Ability to negotiate at all levels with strong leadership skills
Motor Industry experience is preferable
Ability to work to timescales effectively
Keen eye for detail, good communication and a passion for delivering great customer service
Strong industry knowledge
Ability to work under pressure

Why work for Group 1 Automotive
There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:
Enrolled on our industry leading Sales Academy
Eligible for our car ownership for yourself and family members
Accelerated training pathways and manufacturer training
State of the art facilities with modern automotive technology
Family friendly benefits such as enhanced Paternity & Maternity leave
Long Service holiday rewards that increase with length of service
Paid day off for your birthday
Four day Aftersales Academy
Plus, much more!!
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do.
Respect - Integrity - Transparency - Teamwork - Professionalism, Group 1 Automotive is part of a well-established and growing within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service.
We recognise that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.