Retail Products Administrator

We are looking for a skilled and motivated Retail Products Administrator to join our team and support our vision of becoming the East of England's most valued organisation. As a Retail Products Administrator, you will be responsible for supporting the Retail Products Supervisor and Category Team in maintaining accurate and timely pricing and product updates in our stores.

This role operates within a Hybrid working policy offering flexibility in support to the Retail Products Supervisor

Role Responsibility

• Assist with products and pricing updates within our stock, pricing and EPOS systems including promotional items and Sourced Locally products.


• Visit stores to maintain accuracy of pricing and promotions.


• Provide responses to queries from stores relating to pricing and products and investigate customer complaints related to pricing and products.
  
  Experience in a Retail environment including an understanding of pricing and promotions.


• A questioning mindset seeking to continuously improve the quality of your work.


• Able to work flexibly, organise your time and consistently meet your deadlines.


• Willingness to learn, adapt and make best use of new IT resources as they become available.
  
  The East of England Co-op is the largest independent retailer in East Anglia, with over 230 stores and branches across Norfolk, Suffolk, Essex and Cambridgeshire.


Owned by over 260,000 members - including our colleagues - our vision is to be the most valued organisation in our region, by being a better kind of business and using our profit to make a positive impact on our communities.

Our Community Cares Fund provides hundreds of thousands of pounds to support groups and good causes, with a focus on mental health and wellbeing, food justice for all and creating community spaces.

With a focus on environmental sustainability, we're proud to have led the way on reducing food waste, being the first major retailer to sell food past its Best Before date for just 10p.

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential, whether in food retail, funeral services, property investment, travel, security, stonemasonry, events, or our support functions.


• Competitive rates of pay


• 20% discount in our food stores, along with other discounts across our family of businesses


• 25 days holiday (plus bank holiday entitlement) which increases with service


• 5% employer pension contribution


• Death in service benefit


• Access to our colleague communications app, The Loop


• Enhanced family leave and pay arrangements


• Opportunities to grow, with award-winning training and apprenticeship programmes


• Great deals and discounts across 100's of high street and online retailers


• Financial wellbeing support, including Wagestream®


Check out the detail of all our colleague benefits here.


• Enhanced on statutory terms, subject to service criteria.


We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.