Retail Customer Service Representative

The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager.

We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner


• Follow up with customers to identify and support their needs


• Promote customer loyalty by providing exceptional customer support


• Review and follow up on order reports on a daily basis


• Other duties as assigned
  
  Strong customer service focus


• Team oriented


• High school diploma or equivalent


• Exceptional communication skills, both written and verbal


• Proven ability to multitask and maintain organization


• Proficiency with computers and Microsoft Office programs


• Flexibility to work all shifts, including evenings and weekends, as required
  
  Why The Brick?


• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family


• Competitive remuneration package that will commensurate with experience


• Career progression potential with plenty of access to ongoing personal and professional development


• Employee discounts


• A dynamic environment to showcase your leadership talents.