Retail Assistant

You'll be responsible for assisting patients and ensuring the best customer journey throughout:

• Welcoming customers into the store


• Booking in eye tests


• Using the latest up-to-date equipment to do general checks of the eyes, prior to seeing the Optometrist.


• Providing style advice


• Measuring frames


• Repairing/adjusting frames


• Taking phone calls


As a business that prides itself on providing supported development & exciting long-term careers, previous Optical experience isn't essential - you'll receive all the training needed and we will support you to develop your knowledge of the optical world, such as pre-screening patients, measuring frames and dispensing single vision, bifocal & varifocal lenses, working towards NHS guidelines and our own high standards.

We are looking for someone with a background of providing a pro-active and first-class customer experience, with a real desire when it comes to customer care & the ability to communicate politely & professionally with all customers and colleagues.