Restaurant Marketing Manager

Joining D&D London as the Restaurant Marketing Manager, you'll be a pivotal member of the team, managing a cluster of restaurants. It's a dynamic role. One that calls for a customer-focused creative mastermind who isn't afraid of numbers and can turn innovative ideas into purposeful, cover and revenue-generating activity.

Behind our restaurant promotions, you'll collaborate closely and be the central point of contact with our dedicated general managers, head chefs and restaurant teams to cook up exciting campaigns that will spark excitement across London (and beyond). If you're passionate about food, possess a strategic mindset with a creative flair and cross-functional collaboration skills, you'll fit right in and play a crucial role in elevating our restaurant marketing efforts.

Responsibilities:

• Develop and execute strategic and creative annual & monthly marketing plans and tactical campaigns that drive brand awareness, consideration and covers. Working cross-functionally, regularly report on the ROI with strong analytical skills.


• Act as the brand guardian for all customer communications, ensuring information is always up to date and on brand.


• Plan, manage and, where appropriate, generate digital (eg imagery, videos, copy) and physical content assets (eg POS), to be used across the 360 customer journey.


• Working with the digital and wider marketing team, develop a digital marketing strategy, annual plan and tactical initiatives for the restaurants, encompassing paid advertising, database acquisition & retention, website performance and third-party channels.


• Manage the day-to-day relationships with PR agencies, as well as working together with group PR to identify opportunities to raise the D&D profile.


• Responsible for the restaurant social media channels including creation of content, influencer relationships and community management, as a well as working with D&D social team to grow the overall engagement.


• Foster and grow relationships with the local community, tapping into grassroot marketing opportunities to enhance trade.


• Working with PR and internal partnerships team, foster relationships with existing beverage suppliers and introduce new lifestyle brand partners to develop and execute an engaging partnership activity plan.


• Working with the operations and events teams, manage the logistics of in-restaurant marketing-related events.


• Support the Sales & Events marketing team through broader restaurant marketing efforts.


• Communicate restaurant marketing activities with the restaurant operations teams and broader business, to ensure everyone is on the same page.
  
  Proven experience of brand and campaign management within the hospitality industry


• A proactive self-starter with a keen eye for detail, a creative flair and evidence of out-of-the-box thinking


• Exceptional organisational skills and strong sense of discipline, with evidence of prioritising and structuring tasks/ time efficiently


• Adaptable, comfortable working at pace and dealing with ambiguity


• Excellent communication and interpersonal skills, great at building relationships within the business
  
  At D&D London we are passionate about all things food and drink. We strive to deliver quality in everything we do, each time we do it. With over 40 diverse venues across six cities including London, New York and Paris - there is a restaurant for every occasion. Each of our sites pride themselves on the unique designs, the freshest produce and the most exclusive settings. Founded in 2006 by David Loewi, the mission has always been the same, to provide each and every guest with a luxury experience when stepping foot into our restaurants, bars and hotel. Through the years we have paved the way in the luxury dining scene, acquiring some of the most iconic venues in London and beyond, venues such as Bluebird Chelsea, 100 Wardour St, Quaglino's, 20 Stories, Orelle and South Place Hotel.
  
  Top rate industry leading pay


• Discount in all of our restaurants - 50% off all day, every day


• Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App


• Wagestream - access to the Wagestream money management app that lets you track your earnings throughout the month, instantly access up to 40% of your pay as soon as you earn it and save directly from your salary


• Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free


• Access to WeCare - a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP appointments, mental health counselling, a get fit programme, legal and financial guidance plus much more


• Free tasty and healthy meals on shift


• Employee of the Month scheme


• Long Service Awards


• Holiday that increases with length of service


• Access to our training platform D&D Connect with resources to develop your skills and knowledge


• An optional paid day each year to give back and volunteer


• Recommend a Friend scheme