Reservations Co-Ordinator
Bishopstrow
Reservations Co-Ordinator
Salary Not Specified
Bishopstrow, Warminster, Wiltshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 77ccafe84097485ca6044c64db9355b7
Full Job Description
- In this Reservation Co-Ordinator role you will be based at the Bishoptrow Hotel and Spa working five days per week working on a rota basis with shifts from Monday to Sunday. There will be the opportunity for hybrid working following the successful completion of a probationary period
- Be our 'go to' person on room, dining and spa bookings
- Ensure you are prepared to provide the very best of guest service with faultless hotel knowledge and a keen sense of organisation
- Show excellent communication as you work closely with all hotel teams and their managers to maximise the guest experience
- Work as part of a small reservations team to provide a seamless reservations service across 7 days of the week
- Take guidance from our General Managers and Senior Team on how we can maximise revenue through upselling, upgrading and sharing our latest offers
- Offer support to the hotel teams with your working knowledge of systems including Opera, Resdiary, Premier Spa and Guest Folio
At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself: - Monthly service payments as well as monthly pay
- Free parking for team members
- Accommodation available
- Flexible working hours - Tell us what suits you during your interview
- You'll be fed by our chefs when you're on duty
- Progression and training opportunities throughout Kaleidoscope Collection
- Cash savings benefits to make your monthly pay go further plus wellbeing support for you and your family
- Discount on eating, drinking and sleeping at all of our properties
- Discounts on local gyms and hospitality (and tattoos!)
- £500 refer a friend scheme
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
And there's more where these came from…
Nestled within 30 acres of glorious Wiltshire countryside, Bishopstrow is the place for exuberance and enjoyment. The whimsical country house hotel offers gregarious rooms, a huge spa and a brand new restaurant that blend refined Georgian elegance with delicious bright colours; imaginative with a dollop of fun. When Kaleidoscope bought the hotel back in July 2021, they promised to re-inject the love and personality that the property so deserved, and we've absolutely done that! With newly refurbished suites, a re-launched kitchen garden restaurant and a plethora of pop-up spa and restaurant concepts on their way, Bishopstrow is the perfect place for anybody wanting to be part of an exciting everchanging journey.
What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you'est you, you can be; it makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. On top of that, we are ALWAYS serious about giving our guests a bloody good time!
Get a better look at our team culture here: https://www.instagram.com/kaleidoscopehotels