Regional Operational Support Manager

Reporting into the General Manager, the OSM will work to ensure the region complies with legislative and business standards and controls. Supporting the GM through driving performance and operational excellence whilst delivering the highest standards of customer service.
The OSM will achieve this purpose by acting as a key support to the GM, monitoring performance and gaining assurance from teams adhere to company procedures and guidelines. This includes, but is not limited to, collating, analysing and producing key reports, ensuring compliance with business controls (cash, debt management, stock management), transport/driving standards & O Licence undertakings, Health & Safety reporting & investigations, recruitment, training and adherence with HR related policies.

What you will be doing

• Regional lead for the development and support of critical business operating systems (CODAS, Maximo, Drivecam, Oshens, etc.)


• Create, develop and maintain reports to support compliance and the measurement of performance as required - safety, utilisation, vehicles, cylinders, other assets


• Assigning and coordinating the dispersion of key assets and overseeing the optimal use of such assets and associated controls (i.e. cylinder stocks to OSL, pre-filling plans, Camping Gaz)


• Reconciliation and control of regional stocks, materials and assets,


• Monitoring resource levels to support service and efficiencies
  
  We know that sometimes people can be put off applying for a job if they don't tick every box, if you're excited about working for us and have most of the skills or experience we're looking for, then please apply, regardless of whether you meet all the requirements outlined in this profile.


• Systems knowledge


• Operational and commercial experience


• Experience of people management and employment legislation


• Possess a rounded understanding of Health & Safety policies and practice


• Positive demeanour with a problem-solving mindset
  
  At Flogas, we're not just offering a job; we're offering a chance to be a key player in an organisation that's at the forefront of innovation and change. As our company continues to grow and expand its horizons, we need creative minds who can embrace evolution and lead with a fresh perspective. Your passion for sustainability aligns perfectly with our commitment to creating a more sustainable future., Flogas Britain is one of the largest distributors of off-grid energy in the UK and has over 35 years' experience of providing solutions to both commercial and domestic customers, principally in the form of liquid gas. The business has a longstanding record of organic growth driven by new installations, underpinned by a strong technical engineering expertise and capability, which combined with a number of bolt-on acquisitions have resulted in its market share increasing from 10% to over 30%.


The business is at the forefront of the energy transition having developed a prominent track record in converting customers from higher emissions fuels to lower carbon and cleaner solutions for the last decade and is well placed with a significant range of opportunities to develop and diversify into New Energies into the future in line with our 2040 vision to provide 100% renewable solutions to customers.


• Competitive starting salary


• Discretionary bonus scheme


• Great annual leave package with opportunity to purchase up to 5 days extra leave


• Enhanced family friendly package


• Death in Service


• Contributory pension scheme


• Employee Volunteer Day's to support the communities where you work and live


• Learning and development opportunities to develop your skills, knowledge and talent


• Access to a fully funded eye test and flu jab


• Access and discounts on a range of health and wellbeing services i.e., health cash plan, discounted gym membership and our employee assistance platform


• Access to our very own benefits platform which provides discounts to over 900 retailers, including days out, holidays and retail stores


Diversity, Inclusion, and Flexibility:

Flogas Britain are committed to fostering diversity and inclusion across our workforce. We actively encourage applications from candidates of all backgrounds, regardless of gender, age, sexual orientation, disability, ethnicity, or any other factor. We strive to build a diverse and supportive culture of respect and fairness for all.



As an inclusive employer, we recognise the importance of achieving the right work-life balance that works for you. Our people work differently depending on their role and needs, from hybrid working to flexible working arrangements. We are open to discussing alternative working arrangements - such as part-time hours and job shares, so please feel free to raise this with us.