Referral Administrator

Creating all referral letters and clinical correspondence. Ensure that all letters are authorised and despatched (with previous correspondence where appropriate) within 5 working days or 48 hours if urgent. Email or post correspondence when signed Referral administration including chasing appointments, results and clinic letters, safety netting and spreadsheet management Typing of any correspondence associated with Social Services, the Housing Department, Insurance Company medical reports. Ensure that all relevant documentation (including request letter from 3rd party and response from doctor) is passed back to senior practice administrator for issue of invoices etc.

in accordance with practice policy Typing of Psychologist referral letters and reports Handling telephone calls, message taking and any other organisational duties related to providing a team administration service Photocopying of any documents on request Despatch of all Group Practice post. Dealing with franking machine equipment, uploading updates when needed, ordering of supplies for the franking machine Overseeing practice document templates and ensuring they are up to date Managing EMIS tasks related to referrals Dealing with eRS worklists related to referral letters Assist in formatting/design of any ad hoc projects