Receptionist

Intercontinental Hotels Group

Receptionist

£25709

Intercontinental Hotels Group, City Centre, Manchester

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 23 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 54d9a2a16c03487a8319007e5e2020d1

Full Job Description

  • Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!

  • Lead yourself - we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!

  • Make it count - you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!


  • As a receptionist you will play a vital part in delivering a superior guest experience, from Checking Guests in to assisting with guest luggage- every day is different!

  • To be passionate about delivering great service and be guest focused

  • Minimum of 1 years' experience in Receptionist, Guest Relations, Concierge

  • Experience with handling guests queries and complaints

  • Experience using Opera PMS is a huge advantage

  • To be willing to learn new things and work as part of a wide hotel team

    Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues - we call it Stay Human. What more could you ask? It's not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!


  • Working at Kimpton is not just about working and it's certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

    A fantastic opportunity for a Receptionist to join us at Kimpton Clocktower on a Full-Time contract!

    You will earn £12.36 per hour, equal to £25,708.80 salary.

    At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!!,
  • Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities!

  • Taxi subsidy for shifts starting/ending between 23:00-06:00.

  • Subsidised childcare support

  • Meals whilst on duty

  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)

  • We provide every colleague company sick pay and life insurance

  • Amazing discounts for our hotels and restaurants around the world

  • Discounts from over 15,000 stores - all the way from retail to cinema

  • Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme!