Receptionist

As a Receptionist, you will have a role that is out of the ordinary. You'll act as a first point of contact and front-of-house for our newly modernised research & development facility. You'll undertake a range of reception duties across the business, always presenting a positive image of QinetiQ and ensuring that processes and procedures are followed.

Day-to-day, you will:

• Deliver exceptional reception services and assist both internal and external customers with a welcoming and professional attitude


• Efficiently manage and support complex visitor bookings and groups, ensuring compliance with health, safety, and security protocols


• Maintain and organise records, manage a high volume of calls and emails, and ensure accurate message capture and communication


• Assist in organising meetings and events, including booking rooms, catering, and resources, while liaising effectively with hosts


• Produce, store, and retrieve Microsoft Office documents accurately; handle mail and goods following standard security procedures


• Contribute to an agile Operations team, provide cover during holidays or sickness, and identify opportunities for continuous improvement


This role is a full-time position based at our Fort Halstead site 5 days a week., Please note that all applicants must hold, or be able to achieve for Security Clearance as a minimum.
UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Essential Experience of the Receptionist:

• Previous experience in a customer facing role


• High-level business support and administration or previous receptionist experience


• Previous experience delivering excellent customer service


Qualifications for the Receptionist:

• Computer literacy with a good working knowledge of Microsoft word and Outlook


• Proven literacy, written and communication skills
  
  Be part of the QinetiQ journey. Join us as a Receptionist at our Fort Halstead site where you will have the opportunity to work with many of the industry's most brilliant minds., As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.


You'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture.

About QinetiQ
As a company of thousands of dedicated professionals, we are a world-centre of excellence in research and development and act as a catalyst for fast-track innovation, offering outstanding experimentation facilities, and technical, engineering and scientific expertise. QinetiQ is made up of dedicated experts in defence, aerospace, security and related markets, all working together to explore new ways of protecting what matters most. Being part of QinetiQ means being central to the safety and security of the world around us. Partnering with our customers, we help to save lives; reduce risks to society; and maintain the global infrastructure on which we all depend. Come and find out how you can play a role.

Security
Please note that many roles in QinetiQ are subject to national security vetting. Applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment, subject to approval. A number of roles are also subject to restrictions on access to information, which mean factors such as nationality, previous nationalities held and the country in which you were born may affect the roles that you can be employed in.


• Adaptive and flexible working


• Generous holiday allowance


• Health Cash Plan, Private Medical Insurance, and Dental Insurance


• Matched contribution pension scheme, with life assurance


• Employee discount portal


• Holiday Trading


• Support for the Armed Forces community


• Payroll Giving and Volunteering


Our volunteering programme enables our people to use their professional skills to make a positive difference in our local communities, for example STEM (Science, Technology, Engineering and Maths) ambassador days in schools. We support a number of charities that are important to our people, including those which help the defence community.