Receptionist

Opening up/locking up of practice premises. Maintaining and monitoring the practice appointments system Processing telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing incoming and outgoing mail, taking messages. Computer data entry/data allocation and collation. Initiating and responding to requests from patients, other team member and associated healthcare agencies and providers Clerical assistance to practice staff as required, including word/data processing, filing, photocopying and scanning Keeping the reception area, notice-boards and leaflet dispensers tidy. Registrations of new patients computer data entry and medical records Ensure building security have thorough knowledge of doors/windows/alarm Arranging transport for patients Filing results and any other relevant documents in patients' notes and refiling notes after use Charging patients the appropriate amount for private
work, providing a receipt to the patient and recording the charge Liaise with the Primary Health Care services for sending and receiving of medical records Liaising with the local hospital blood collections service Co-ordinate with the reception team and practice manager to organise cover for holidays, sickness and compassionate leave. Provide cover for the reception when other reception staff are on holiday or absent.