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Receptionist

Amey Plc

Receptionist

£24960

Amey Plc, Birmingham

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 21 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b3c6e402ab5b482b9e4628225bc9a35d

Full Job Description

  • To present a professional, courteous and helpful approach, delivering a high quality of customer service to the client.


  • To ensure that SLA's are maintained, that complaints are minimal and that no breaches of contract occur.


  • To complete any training required and to take part in the training of other colleagues if required.


  • Complete administrative and telephony duties in an effective, compliant and timely manner.


  • Receive bookings of visitors and amend on a daily basis.


  • Issue/collect passes and arrange companions for visitors.

    Practical experience working as a Receptionist, including a good understanding of administration requirements in a busy, fast paced environment, data processing and prioritising tasks to meet tight deadlines.

  • Developed IT skills; Microsoft packages and other bespoke programmes.

  • Undertake training to meet the requirements of the role

  • Ability to work as part of a team


    • In addition to this, it would be desirable if you have customer service and communication skills and NVQ level 2 qualification in customer service or administration, although this is not essential as we will provide you with the required training.

    At Amey, you have freedom to perform because we know if nothing holds you back, together, we can be extraordinary.

    Who is Amey?
  • We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation's strategic assets.


  • Our 11,000 people are behind the critical services the country relies on every day.


  • Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients.


  • We are trusted partners of Government - both national and local - managing assets and complex projects that are vital to the sustainable growth of the country.


    • To find out more take a look at our website www.amey.co.uk

    We have a fantastic opportunity for a permanent a part time receptionist to join our Highways England account in The Cube, 199 Wharfside Street, Birmingham, B1 1RN. This role is based on-site.

    The salary is £12.00 per hour

    Amey delivers total facilities and estate management services, including planned and reactive maintenance works, cleaning, project and asset management across Highways England's extensive and growing operational estate.

    We work in partnership with our client, Highway England staff, building users and their supply chain partners to ensure the 24/7 service we provide is delivered to the highest standard with minimum impact or disruption to day-to-day operational requirements that keeps one of the busiest road networks in Europe safe for the people and businesses who rely on it every day.

    The standard hours of work are: Monday to Friday 14:00 - 19:00 (25 hours per week)

    Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we're open to discussing working options that suit you., When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life's ups and downs. It's the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program
  • Career Development - Exceptional development and progression plan

  • Pension - Generous Pension scheme which we will contribute to

  • Holidays - Minimum 24 days holiday + Bank Holidays

  • Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership

  • Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers

  • Social Value - You'll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives


    • We embrace difference and support individuals to work in ways that work best for them.