Receptionist

Do you like working with people? And love animals? We are currently looking for a receptionist to join our team.

40 hours per week. Monday to Friday, rota Saturday morning shifts

Shifts will vary between 8am and 7pm across our various sites.

The Role

You will be part of a fast paced and friendly team, responsible for being the first point of contact to our clients. You will be booking appointments and dealing with a variety of enquiries either face to face, over the phone or via email. Maintaining client records and taking payments when required whilst also ensuring that our clients receive the excellent service that we are known for.

This exciting position will require you to work at different sites, therefore a car is essential for this role. You could be asked to cover any one of our seven sites which are situated in Brighton, Portslade, Southwick, Lancing, Broadwater, Tarring and Durrington.

• Excellent customer service skills with the ability to show empathy


• Ability to cope in a highly emotive environment


• Previous experience in a customer service role where you have dealt with people in person and over the phones


• Passionate about customer service and animals


• Good IT skills and the ability to record data accurately


• Attention to detail


• Excellent team working


• Knowledge of veterinary industry is desirable but not essential


• Common sense!
  
  Company pension


• Employee discount


• Free flu jabs


• Health & wellbeing programme


• Sick pay


• Store discount


Schedule:

• Day shift