Receptionist

Successful applicants will provide an essential front-line service for all customers ranging from actioning incoming calls through to dealing with a range of face to face enquires and issues. The ability to build a rapport with all customers alongside a capacity to use a range of systems to help deal with a range of issues/enquiries is vital. Previous experience of aspects of this service is essential. Applicants must be able to demonstrate a student-centred approach, aiming to remove barriers to ensure a comprehensive positive experience.

Minimum qual - i.e. relevant L2 qualification or equivalent is essential together with strong IT skills and GCSEs at grades A-C in English & Maths (or equivalent). Working knowledge of data protection regulations and confidentiality requirements surrounding student information held by the College. Polite, friendly and professional approach required.

We welcome applications from who wish to combine work with study through an apprenticeship.

As an apprentice, study will be for a L3 Customer Service

In return, the College offers you generous holiday allowance of up to 30 days' annual leave plus 8 days' bank holidays with additional leave dates during the Christmas closure period. We offer an attractive package of optional benefits which we hope you will take advantage of, please see below a list of our current staff benefits.

• Annual Season Ticket Loans



• Cycle to work Scheme



• Childcare Vouchers



• Free on-site parking



• Employee Assistance Support helpline



• Eye Tests for DSE Users



• On site Gym Facilities



• Pensions LGPS



• Online shopping platform with access to savings on leading retail brands



• Local high street discounts



• In - house training courses


Further information about this post, an application pack including job description and person specification and the application form can be found at: www.barnetsouthgate.ac.uk/The-College/job-vacancies

CV's are welcome as long as you provide a supporting statement or a cover letter covering the essential criteria in the specification. This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service.

If you have any queries regarding this post, please email Jobs@barnetsouthgate.ac.uk and quote the relevant post/reference number.

Please note, due to the volume of applications we receive, we are unable to inform all applicants as to whether or not they have been shortlisted. Therefore, if you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.

Successful applicants will provide an essential front-line service for all customers ranging from actioning incoming calls through to dealing with a range of face to face enquires and issues. The ability to build a rapport with all customers alongside a capacity to use a range of systems to help deal with a range of issues/enquiries is vital. Previous experience of aspects of this service is essential. Applicants must be able to demonstrate a student-centred approach, aiming to remove barriers to ensure a comprehensive positive experience.

Minimum qual - i.e. relevant L2 qualification or equivalent is essential together with strong IT skills and GCSEs at grades A-C in English & Maths (or equivalent). Working knowledge of data protection regulations and confidentiality requirements surrounding student information held by the College. Polite, friendly and professional approach required.

In return, the College offers you generous holiday allowance of up to 30 days' annual leave plus 8 days' bank holidays with additional leave dates during the Christmas closure period. We offer an attractive package of optional benefits which we hope you will take advantage of, please see below a list of our current staff benefits.