Reception Manager

We are seeking a Reception Manager to manage our reception team, ensuring excellent & professional guest service is consistently provided at all times. The role includes the following duties:

• Ensuring smooth check in and out procedures.


• Delivering exceptional customer service at all times.


• To ensure that the reception team is trained to a high standard


• To manage staff rotas and adapt them to meet service/business needs


• To regularly review the performance of staff and conduct annual reviews
  
  We are currently looking to recruit an experienced Reception Manager. The Reception Manager is responsible for the day to day running of the hotel reception, ensuring the highest quality of guest service standards are adhered to by the Reception team. This role will require you to deliver exceptional service and create lasting impressions. As the main point of contact for the hotel guests you will need to be warm and motivated with a strong desire to exceed their expectations.
  
  £55 per night - discounted stays for friends and family at Shrigley and partner hotels.


• 40% discount on our brand new state of the art spa -includes spa visits and entry. 15% discount for spa visits and entry for friends and family.


• Free staff golf from an on-site world-class golf course.


• Friends and family golf - £20 per round.


• 50% discount on food and drinks agreed upon visit.


• Cycle to work scheme.


• Free Gym Membership.


Please do not hesitate to contact us if you would like more information on this new and exciting job opportunity.

Job Type: Full-time

Pay: From £28,000.00 per year

Benefits:

• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Gym membership


• On-site gym


• On-site parking


• Referral programme


Supplemental pay types:

• Commission pay