Reception - Facilities Admin

The Royal Society of Chemistry have an excellent opportunity to join our Facilities team as a Reception - Facilities Admin. In this front-facing role based at our Cambridge office, you will play a crucial part in ensuring the smooth operation of our reception areas and supporting a wide range of facilities-related tasks across our UK buildings.

In this role, you will:

• Provide an excellent reception/switchboard service


• Manage flats bookings in Thomas Graham House.


• Support with processing invoices related to Facilities department.


• Ensure deactivation, activation and monitoring of security and fire alarm systems.


• Manage and coordinate meeting room arrangements.


• Maintain and update information on Intranet page, departmental SOPs.


• Support the security and access arrangements for the building.


• Support in the delivery of special projects relating to building operations.


• Ensure continuous improvement and quality of Facilities services.


• Support with periodic building inspections and testing.


In this role it is expected that you will attend the office Monday to Friday.

Working hours: Monday to Thursday - alternating shift rota on a weekly basis of 07:00-15:00 or 10:30-18:30; Fridays - 09:30-17:30. Possible overtime and flexible working to accommodate necessary out of hours work.

If you need flexible working arrangements, please outline this in your application.


• Have previous experience as a receptionist or in a similar role.


• Have excellent customer service skills and be able to communicate in a professional manner.


• Be motivated, proactive and enthusiastic team player.


• Have good Microsoft Office skills using Outlook, Word and Excel.


• Have knowledge of reception arrangements including switchboard operation.


• Knowledge of fire evacuations, emergency procedures and responding to first aid requests (desirable)


• Possess First Aid at Work qualification (desirable)., As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.