Reception / Clerk

The post holder will provide an efficient front of house service, supporting all members of staff working within the Outpatients Department at the Royal Glamorgan Hospital, Ysbyty Cwm Rhondda and Snowdrop Breast Unit.,

• Answer the telephone, deal with queries relevant to the service and/or take accurate messages.


• Meet and greet Visitors, Staff and members of the general public with professionalism and curtesy at all times.


• Receive, open, sort and distribute incoming mail and prepare outgoing mail on a daily basis.


• Use computerised system to book appointments and complete associated processes.


• Process and update all relevant documentation where appropriate, using manual and computerised systems.


• To undertake data entry as required, logging all admissions, discharges and periods of leave onto the WPAS (Myrddin) System within agreed timescales.
  
  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
  
  Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.


We live by our core values:

• We listen, learn and improve


• We treat everyone with respect


• We all work together as one team


We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.