Property Inspector and Viewing Executive Apprentice AD HOC PROPERTY MANAGEMENT LTD

Ad Hoc manages and secures commercial and residential buildings by occupying them with Property Guardians. Guardians are working individuals, or couples, with no dependents or pets living at the property. The property inspector and viewing executive will join a busy team in Bristol and actively inspect and conduct viewings of properties, undertake check-ins, check-outs of guardians around Bristol and the Southwest region.

Daily duties:

• Complete detailed and timely inspections on Guardian units & properties completing the appropriate corporate forms and adhering to all corporate guidelines. Inspections are to be assessed against the Guardian Licence and known Health and Safety regulations


• Pre-check in and check out inspections


• Ensure buildings are ready for occupation - test all services are operating in properties, all keys are present and correctly numbered, ensuring units are labelled correctly, take meter readings and flag debt on key meters or lack of meters etc


• Take photographs of properties as required for marketing and advertising, schedule of condition


• Ensure asset removal has been completed and units have been cleared for hand backs and advise Manager if costs need to be incurred or taken from Guardian's deposit


• Examine records, reports, and documents in order to establish facts and detect discrepancies between inspections


• Monitor logged tasks to ensure completion within agreed service level and provide monthly activity reports


• Actively promote a safe working culture and compliance with all relevant Health and Safety and other statutory requirements


• To adhere to the Company policy in regard to the management of the Company's pool cars/vans


• Manage the data inputting of all required information into SalesForce ensuring the information is correct and follow the correct company procedures


• To organise and carry out Guardian viewings, vetting, and registration in line with branch targets whilst maintaining quality of Guardians


• Responding to all property queries by Guardians received through the Ad Hoc website or any other medium within 1 working day of receiving enquiry


• Maximising the conversion rate of viewings by ensuring you are fully prepared for each viewing and have all the necessary information regarding vacant units and other available options within area


• To take deposits and handle card and cash payments from guardians


• To be field based as and when required travelling to client buildings to complete viewings and Guardian inductions


• To undertake any other reasonable request as required by the Company to facilitate the business needs in other regional offices


The training you will be getting


• Housing and Property Management Assisstant Level 3 Qualification


• Online training portal available with over 150 courses


• Assessor visits to the workplace once the workshops have finished to prepare you for your End Point Assessment


• If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both numeracy and literacy. This will include sitting an exam


• End point assessment to achieve your final apprenticeship grade
  
  Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Lone Working, GCSE or equivalent English (Grade 4/C or equivalent) Desired

GCSE or equivalent maths (Grade 4/C or equivalent) Desired, Personal Qualities: Strong work ethic, Confidence to be customer facing, Personable, Conscientiousness.

The Property Inspector role is part of the front line of our Guardian Team dealing with the inspections of our properties. With a combination of great customer services skills and attention to detail you will be required to complete monthly inspections on our properties and also include viewing of potential guardians to show them the properties., Ad Hoc provides innovative and practical solutions for securing properties whilst offering affordable living spaces across the UK. Our Guardians, many of them key workers, pay around 30% less than equivalent market rates for their living spaces. Occupying vacant properties provides huge social value for all concerned and with the savings the Guardians make, they can plan for the future.

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

• training


• qualifications, like an NVQ in a relevant field


• industry or sector experience