Project Support Officer

· Define and maintain the standards for robust programme and project management approaches. This includes the implementation and sharing of best practice as well as the development and application of project procedures, tools, and techniques.

· Oversee the processes and standards for managing risks and issues within project delivery.

· Maintaining a view on the wider portfolio of change

· Supporting the implementation of the change framework and delivery methodologies

· Ensure appropriate governance is in place and oversee assurance reviews at appropriate points in the project lifecycle.

· Oversee protocols to change the scope of projects and/or programmes and ensure updates configuration documents as required.

· Ability to confidently engage and work with stakeholders across the business including internal stakeholder up to C level and external stakeholders.

· Provide strategic leadership to the Portfolio Management Office

· Ensuring that an effective and appropriately culture of continuous improvement in maintained.

· Working collaboratively and maintaining strong relationships with other business units specifically around Business Assurance and Finance. Utilising these relationships to ensure the PMO is embedded as an integral part of successful portfolio, programme and project delivery focusing on key elements of the PMO Service Model. This includes governance, assurance, and reporting.

You will have experience of working in a programme management officer role involving the use of a range of programme management tools. You will be an efficient organiser with the ability to lead on programme reporting, maintain monitoring systems and establish governance documents. You will be capable of supervising a small team of business support staff.

We are looking for someone with excellent administrative skills able to approach the role with a robust attention to detail and with confidence to proactively challenge and analyse programme and project level activities, · Successful track record of leading a Programme Management Office which contributed to the successful delivery of complex projects and programmes.

· Previous experience setting up PMO's from scratch.

· Experience of delivering service and process improvements.

· Experience of financial management processes

· The ability to partner with and influence senior stakeholders and to communicate at various levels of seniority confidently and honestly, solving any issues that may arise quickly and effectively.

· The ability to manage a broad range of responsibilities and thrive under pressure.

· Experience of managing projects using Microsoft Project Online (desirable)

· Knowledge of project methodologies and software

· Excellent knowledge of Microsoft 365 and office products

Desirable skills and experience:

· Portfolio, Programme and Project (P3O) Foundation and/or Practitioner

This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected . Details of this will be discussed with you at interview.

Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future.

Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet.

We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio.

Methods was acquired by the Alten Group in early 2022.

Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

By joining us you can expect:

• Autonomy to develop and grow your skills and experience


• Be part of exciting project work that is making a difference in society


• Strong, inspiring, and thought-provoking leadership


• A supportive and collaborative environment


As well as this we offer:

Development - access to LinkedIn Learning, a management development programme, and training

Wellness - 24/7 confidential employee assistance programme

Flexible Working - including home working and part time

Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes

Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year

Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation