Project Manager

The Project Manager will support the UK and Ireland Sales team with the end-to-end delivery of Leadership Development, Group Coaching and Assessment programs. With a high level of client contact, the Project Manager will attend project scoping meetings, continually update key stakeholders at every step of the project. In addition, the Project Manager ensures the successful delivery of the full project, being responsible for the accurate and efficient set-up of opportunities within internal systems and the implementation of project requirements through a network of external delivery Associates, whilst maximizing delivered revenue and managing profitability.

Reporting Relationships:

• You will report directly to a Senior Project Manager


Direct Reports:

• No Direct Reports, Build and develop internal stakeholder relationships, facilitating the effective working of sales teams and other internal colleagues.


• Accompany Client Partners to client project scoping and implementation meetings and attend internal project planning meetings. Fully understand the client brief and convey the detail to all delivery colleagues involved.


• Attend sales pitches, business development meetings and client reviews as necessary.


• Implementation of LHH processes and best practices to ensure successful project management.


• Ensure that all opportunities and templates are set up correctly in LHH delivery databases and revenue is collected and tracked accurately and on schedule, including partnering closely with billing teams to ensure revenue is collected and tracked according to schedule.


• Assist the billing team as required and escalating issues to the relevant LHH stakeholders.


• Maintain housekeeping of ORBIT (internal system) and supporting documentation. Any changes to a client process must be documented at all times to promote a smooth project management process and ensure that all internal stakeholders are notified of changes relevant to perform their role correctly.


• Manage and coordinate on site projects in line with defined program methodology, ensuring that delivery schedules and resources are set to meet client needs and all coaches, associates and facilitators are briefed in advance of the project with the scope of work and their invoicing requirements.


• Proactively keep all stakeholders informed of progress against project tasks, identifying any risk or operational challenges through escalation to the Leadership Development Senior Project Manager or Team Leader.


• Daily contact with our delivery team of coaches, associates and facilitators, ensuring client briefs are provided and queries are answered.


• Maintain a log of all active Projects to update team projections regularly.


• Use of ORBIT (internal system) to plan and track projects.


• Check that project prices are in line with parameters set to achieve target profitability, raising any concerns to the Senior Project Manager.


• Confirmation of project fees and efficient resourcing of coaches associates and facilitators.


• Prepare, analyse and present client reports for use by Sales and Consultant colleagues pertaining to past, current or future project delivery.


• Review trends and themes and proactively share findings or concerns with key internal stakeholders.


• Build and prepare client specific reports as required and defined in each project.


• Maintain project information within project tracking tools for any delivery beyond the capability of ORIT (Internal System).


• Gather project feedback thoroughly and in a timely manner, reviewing trends and themes that need to be discussed, taking action where needed once an analysis is complete.
  
  Passionate about customer service and enjoys client contact.


• Proactive self-starter, plans and manages workload of self.


• Able to motivate and inspire colleagues in line with our company values.


• Well-developed analytical skills with the ability to identify trends and issues at an early stage.


• Clear and positive communicator.


• Doesn't shy from difficult situations and remains accountable.


• Excellent relationship building skills.


• Highly organized and able to work under pressure


• Contributes to and develops a good team spirit.


• Demonstrates flexibility and willingness to collaborate.


• Excellent IT skills.


• Actively seeks to comprehend the wider LHH business and Human Resources consulting industry.


• Understands the financial requirements of the business, with good level of commercial acumen.
  
  About LHH


The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent. To succeed, they can't just rely on what works today, working tomorrow. They need to be ready for next.

LHH exists to help individuals, teams, and organizations find and prepare for what's next. With integrated, end-to-end solutions that include Advisory, Professional Recruitment, Career Transition, and Learning & Talent Development, we are uniquely positioned to work together to make a positive impact on the future of every person we work with at every key career moment.

LHH is at the forefront of change to build a bigger, bolder workforce. Every day is a new day to prepare for, and we're here to make sure the future works for everyone.

A division of the Adecco Group - the world's leading HR solutions provider - LHH's 8,000 colleagues and coaches work with 15,000 organizations in over 60 countries around the world. We successfully help close to 500,000 candidates to enhance their careers every year. Our local expertise, global infrastructure, and industry-leading technology allow us to manage the complexity of critical workforce initiatives and the challenges of transformation. It's why most of the Fortune Global 500 companies choose to work with us., Bringing together the complementary strengths of our various brands, our team unites through a powerful mission - to match the right talent with the right opportunity. We create synergies that meet the Talent needs of our customers wherever they are in their journey delivered in a technology-enabled and human-driven experience. At LHH, you'll be empowered to deliver on our purpose of future-proofing organizations and careers, enabling workforce transformation.

Join our passionate and success-focused team where we prioritise flexibility, autonomy, and meaningful work. With a supportive team, tailored career paths, and a commitment to wellbeing, you can prepare for any tomorrow with us.

Diversity & Inclusion at LHH

We are committed to making the future work for everyone. As a people business focused on providing talent solutions and advisory services, we envision a world in which everyone has the chance to participate in the world of work. Our aim is to acknowledge and appreciate diverse perspectives, encouraging inclusive decision-making processes that value each colleague's contributions, skills, experience, and potential. We work actively to create the conditions that support a culture and work environment of belonging, trust, and participation. Our approach to diversity and inclusion is built around several pillars that underpin our work, including structural and conscious inclusion, leadership, and accountability.

Culture

We are a high-performing and diverse team of people from all over the world, working together to make the future work for everyone. Our culture is shaped by our people, who are the key to our success. It is our people that give us the ability to influence the changing world of work on a global level with solutions that are grounded in the understanding and experience of local contexts. Together we offer exciting career paths to candidates and bring the best talent to our clients. To make this possible, investing in our people, an open culture of communication, and individual opportunities for development are essential to us. There is a world of opportunity out there.

Learn more about LHH

We are the talent solutions business at the Adecco Group, an end-to-end solutions partner, addressing the skills and transformation needs of our customers to drive growth. Our mission is to match the right talent with the right opportunity. Bringing together the complementary strengths of our various brands, we create synergies that meet the needs of our customers wherever they are in their transformation journeys. As a member of the team, you'll be empowered, inspired and energized to deliver on our purpose to future-proof organizations and careers by building the right capabilities and enabling workforce transformation. We reach high and strive for excellende because we know our work makes a difference.

• Evolve with purpose

Being passionate about meaningful work and ready to change the world
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• Win together

Being able to build relationship through trust, transparency, and collaboration so that together we all succeeed
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• Own it

Being empowered to make decisions and take accountablility for the results
10

• Reach high

Agile and adaptable - fast mover - ability to anticipate future client and candidates needs
9

• Make it fun

Delivering our purpose, staying energized and inspired, while having fun with colleagues
8