Program Account Manager in LifeTech

It is the client relationships which makes DLL's Program Account Managers so unique. As a Program Account Manager in LifeTech you will be knowledgeable in, and proud to take ownership of, the key stages of managing business relations with your partner: Namely,

• Ensuring DLL have solid stakeholder contact strategy managed through CRM


• To understand the partners route to market and how DLL can help to influence the use of finance within their value proposition to the end user customer


• Drive the Global Business Unit and Program strategy in conjunction with any relevant DLL International & Global Program Managers.


• Manage your pipeline of opportunities and collaborate with the regional team to drive finance penetration


• Work within agreed risk conditions and ensure all operational SLA's are achieved


• During working hours you will be co-Located at the partners office, you must be available at all times and work as an integral part of the direct and indirect sales team


This field-based role, where no day is the same, will fit a candidate with drive, ambition and a winning attitude.

Find out more here about how you can unleash your full potential at DLL

Day to day:


• Develop Program Plan - Manage the business relationship on a UK level and all other parties relevant for the Program Agreement implementation and roll out, in order to increase NBV and profitability on Program


• Contribute to New Business Development - Initiate, develop and grow new business relations using a range of contacts, referrals and direct channels: to have the confidence to cold call, use social media intuitively and network for good referrals


• Know your Numbers - It is essential for you to understand, track, measure and manage, the size of your pipeline in order to achieve your program budget along with the associate sales activity in order to achieve this


• Develop Program Campaigns - We expect you to design and lead your own marketing initiatives and Program promotions and or USP's to grow the Programs profile. Provide training to regional sales team


• Align Sales Plan - To formulate sales objectives, showing resourcefulness and self-motivation Pipeline Management - A thorough understanding of the 'prospect funnel' and a respect for the time taken to nurture and develop relationships at each stage


• Route to Market - A thorough understanding of the partner supply chain, routes to market 'best practices', policies and compliance issues, paired with a fine eye for detail


• Account Management - Excellent account management experience, including pipeline and portfolio management, data analysis and multi-level contact strategies recorded in CRM along with Vendors Sales Management tools where appropriate eg SalesForce


• Collaborate - Work with Regional AMs to identify any channel partner engagement in order to increase the Programs wider footprint. Own direct deals and pass partner pipeline to regional account teams to support program growth


• Align Operations - Ensure that all relevant parties are aligned on Program operations and that all operational preconditions are in place, as a basis for low cost, productive and efficient Program delivery


• Sales Visibility - Ensure all relevant sales tools are utilizedg. CRM, SFDC, Dashboards in order to Monitor Program performance and follow up on opportunities for improvement or needed actions/corrections, in order to maximize Program performance


• Program Development - Continuously improve value proposition, efficiency and productivity during program life cycle in order to optimize service delivery to Program, and associated partners in the region and maximize program NBV and profitability


• Monitor an Manage Sales Performance - Monitor, update and maintain Programs on a regular basis, for the region or globally in a support role to the Global Program Manager in order to remain compliant with internal and external policies and regulations


• Drive Digital Adoption - Drive Programs digital adoption by promoting usage of DLL digital platforms to enhance sales experience and streamline business processing


"We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow."


• Proven experience of building exceptional corporate business relationships with confidence, tenacity and attention to detail


• First-hand knowledge of leasing, or associated areas, such as selling leasing for vendors or partners


• In-depth experience of working on contract negotiations, including dealing with complex terms and conditions


• Wide-ranging knowledge of the technical market


• Proven communication skills at all levels in business, particularly senior and director level


• Experience of using social media, paired with comprehensive researching skills


• Proven track record of exceptional performance, high productivity and meeting deadlines


• Strong problem solving and analytical skills to deliver customer-focused solutions


• Experience at building business development strategy for / with channel partners


• Analyze market segment, identify target opportunities, contribute to country market and sales plan and align vendor/partner/dealer plan to country sales plan. Proven track record of exceptional performance, high productivity and meeting deadlines


Extras:

• A true team-player


• Adaptable and able to think on your feet


• Used to working in a fast-paced environment


• Experience of working in a compliant and highly regulated environment
  
  At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.


But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative - an interconnected network - that comes together every single day with one goal in mind: Partnering for a better world.

DLL's wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection - Build meaningful connections with other DLL members


• Health - Manage mental, emotional and physical health


• Finance - Provide learning opportunities to help members achieve personal financial health


• Lifestyle - Maintain balance between work and life priorities


These are the things that matter to our members and the wellbeing of our members matters to DLL

All members enjoy

• Two working days per year volunteering for a local charity.


• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.


• Flexible hours with possibility to work from home


• Career development opportunities: online learning, member development programs.


• Click this link for an overview of all the benefits in your region.