Practice Manager / Operations Manager

The practice manager will provide support to, and report to, the board of Directors. The role will include:

• Overseeing daily operations of the practice, including ensuring the office is opened and closed daily and adequately staffed.


• Management of administration team and supporting the business administrative function.


• Reviewing and streamlining processes and systems to ensure best practice, efficiency and compliance. Ability to identify the use of IT/technology to increase efficiencies


• Overseeing management of client database


• First line for client complaints


• Confidential HR and recruitment administration


• Building and facilities management


• Monitoring Health and Safety compliance


• ICAEW compliance


• Finance administration and reporting


• Supplier management e.g., dealing with our software providers, landlord, insurance providers etc.


• Debtor and WIP management
  
  Proven management experience preferably in professional practice


• Exceptional organisational skills


• Attention to detail


• Excellent written and verbal communication skills


• The ability to work in a fast-paced environment


• Strong leadership skills


• Analytical skills


• IT literate and proficiency in Microsoft computer software packages., GCSE or equivalent (preferred)


Experience:

• Operations management: 3 years (preferred)


• professional firm: 2 years (preferred)
  
  Competitive salary


• Employer pension contributions


• A package of benefits which include a medical cash-plan


• 21 days leave in addition to bank holidays


• Free on-site parking


Job Types: Full-time, Permanent

Pay: £30,500.00-£45,000.00 per year

Benefits:

• Company pension


• Flexitime


• Free parking


• On-site parking


Schedule:

• Monday to Friday