practice administrator

Attenborough Surgery has a fantastic opportunity for a full time practice administrator, to assist the management team in providing a professional, administrative service to the population of Bushey and Watford.
The main responsibilities include:

• Assisting the practice and operations managers to ensure the practice maximises its income from the Quality and Outcomes Framework (QOF) and Enhanced Services (ES) contracts including sending communications to patients to invite then for annual review, calling patients for annual review, taking calls from patients booking annual review appointments.


• Reviewing recall lists to support the other contractual obligations of the practice, this will involve contacting patients to invite them in for chronic illness disease clinics, vaccinations, tests, and reviews as delegated by the operations managers.


• Supporting the management team with seasonal and various health campaigns to increase patient uptake.


• Assist the management team in producing information for clinical audit, screening, and chronic disease management to optimise recall and review process.


• Processing claims as instructed by the management team.


• Assisting in dealing with complaints as delegated by the complaints lead at the practice.


• Providing support to the management when needed.


About the Candidate

If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you.


• GCSE English & Maths (or equivalent) - Grade C or above.


• Computer and keyboard skills.


• Good Excel skills.


• Experience of dealing with people on the phone and face to face.


Desirable:

• Experience of working in a GP surgery.


• Working knowledge of QOF.


• Experience of EMIS Web including searches.


• Ability to work in a fast paced, everchanging environment.


• Experience with dealing with complaints.
  
  Attenborough Surgery is a long established, award-winning, forward-thinking GP practice. We have a practice list size approximately 30,000 patients and are based over 4 surgery sites within 15 minutes drive of each other.

We are a single practice primary care network and a well-established training practice, respected for our collaborative working, training, teaching, and personal development within our team.
The practice clinical system is EMIS Web and we also use AccuRx, eConsult and other virtual platforms as well as Ardens.
We are a hardworking and friendly practice, with 5 GP partners, 16 salaried GPs, nurses, HCAs, paramedics, pharmacists, dietitians, first contact physiotherapists, and social prescribers, all supported by our receptionists and administrators.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.