Policy, Process & Governance Manager

National Highways

Policy, Process & Governance Manager

£41180

National Highways, Leeds

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ec41348fe5c34a5383a51f47afce8ea6

Full Job Description

We have an exciting opportunity for a Policy, Process and Governance Manager to join our team within the Estates & Facilities Division.

This role is based in Leeds, however alternative locations near to one of our other National Highways offices in the UK will be considered. Work will be on a flexible and hybrid basis, with regular travel to office.

As part of your role, you will shape and lead the policy, process and governance functions of the Estates and Facilities division, develop, manage, and maintain a suite of policies, procedures, processes, and guidance documents to support all areas of the Estates and Facilities Division, ensuring alignment with all relevant National Highways policy, governance and management assurance requirements as necessary.

You will also manage and maintain our divisional approach to risk management in line with management assurance requirements and manage and maintain the divisional workforce planning.

What you'll be leading on

  • Shape and lead the business planning and governance functions of the Estates and Facilities team.

  • Work with all teams within division to continuously review existing Estates and Facilities Management policies and procedures and develop revised versions as necessary to reflect ongoing changes across the division and/or because of any changes to National Highways policies and procedures.

  • Coordinate and manage all governance processes in line with the wider Estates and FM programme of works.

  • Co-ordinate and manage the divisional approach to risk management in line with management assurance requirements.

  • Lead on the divisional workforce planning in conjunction with the FBS Service Delivery Unit and FBS Finance Business Partner where required., The National Highways estate is complex, spanning a huge variety of property types, from depots, outstations and control centres through to farmland and houses. Our division is responsible for all manner of property matters for this estate, ranging from acquiring sites and buildings for our occupation all the way through to the disposal of surplus land.


  • As part of FBS, we work closely across the business to ensure the estate reflects the current needs of the company and our people.

  • Experience of policy writing and formatting.

  • Experience of process creation and review.

  • Experience of governance and management assurance.

  • Professional qualifications (i.e. risk management, policy, governance or similar).

  • Knowledge and experience of using standard office software products to enable the production and maintenance of a range of complex documents and spreadsheets.

    At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

    An informal blended working approach has been adopted for many of our roles across National Highways. We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times.


  • Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

    Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus

  • Contributory pension scheme with employer contribution of up to 10%

  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)

  • Flexible hours and blended working between base location/home

  • Life assurance of 4 times annual salary

  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines

  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel

  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience


  • And we are
  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities

  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme

  • Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort


  • If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

  • Right to work check

  • 3 year employment history references

  • DBS criminal record check

  • Social media and adverse journalism check

  • Driving licence check (if applicable)

  • Fit to work questionnaire (for all), followed by a medical check (if applicable)