POD Host

· Ensure the Pod is clean and tidy for the arrival of customers.

· Ensure all resources within the Pod are used appropriately, and challenge adults if this is not the case.

· Relate to and communicate effectively with families using the Pod.

· Help promote effective teamwork in conjunction with other staff and volunteers. In particular Health and Well-Being staff on duty.

· Ensuring customers are made aware of future YMCA events.

· Ensure customers are aware of services delivered within the Children and Families department.

· Answer customer queries in relation to booking Pod parties.

· Ensure the notice board is aesthetic and displaying in date documents.

· Set up the party area.

· The duty manager in charge will provide basic party foods such as chips, pizza slices and sausages.

· At the end of each party ensure the Pod is cleaned thoroughly; sweeping, wiping, and mopping is required.

Health and Safety

· Be aware of health and safety procedures and the YMCA's Health and Safety policy.

· Ensure that daily Health and Safety checklists are carried out and any hazards identified are reported to the Children's Services Coordinator.

General

• Attend all relevant training and development programmes.


• Attend all relevant team meetings and 121 meetings.


· Adhere to the Children and Family Work Department's Policies and Procedures.

· Undertake all duties with regard to the Association's Equal Opportunities and Diversity Policy and other policies and procedures adopted by the Association.

· Respect the Christian ethos of the YMCA SPG and uphold its values.

· Undertake any other duties commensurate with the role as requested by your line manager.


• GCSE or equivalent (preferred)


Experience:

• Customer service: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)


Ability to Commute:

• South Kensington (required)
  
  Job Types: Part-time, Permanent


Pay: £10.42 per hour

Expected hours: 8 per week

Benefits:

• Company events


• Company pension


• Employee discount


Schedule:

• 8 hour shift


• Weekends only