PCN Operations Lead

Responsible for managing the implementation and delivery of the PCN DES Service requirements across the PCN, supporting the achievement of the Impact & Investment Fund (IIF) targets across PCN practices, as well as operational management of other identified projects and services the PCN are required to deliver annually.

The role will also involve liaising with PCN Practices and other stakeholders to promote engagement and understanding of the PCN specifications and requirements for implementation.

The post holder will work with the PCN Management Team (including the PCN Clinical Director, and PCN Business Manager) to progress new and innovative service developments responding to emerging knowledge and techniques, reporting to the Clinical Director., To provide oversight and coordinate delivery of the PCN DES specifications and IIF targets as relevant. To liaise with PCN leads in relevant areas.

Ensure all relevant national strategies, policies, targets, and frameworks are fully implemented as required.

Ensure a whole system personalised care approach across the PCN that enables a variety of services across the health, social care, public health, and community spectrum to be integrated around the individual in order to deliver better outcomes and experiences.

Deliver on the PCN guidance documents associated with the PCN DES (ie enhanced health in care homes, personalised care)

To drive issues through to resolution, acting as a point of expertise

Work with the PCN Clinical Director, PCN Business Manager and board for strategic and operational planning processes to support PCN objectives as above

To implement network-based projects and services, alongside PCN management team.

West Northumberland Primary care Network comprises of 10 core practices and 2 further practices for whom we supply services. Most practices are rurally located and the PCN covers a large area.