Part Time Customer Experience Specialist

Contract Personnel are pleased to be working with a Norwich based client who is looking for a Customer Experience Specialist to join their team on a part time (contract) basis. 

The ideal candidate will be required to reach out to customers and gather feedback on their experience after visiting the workshop.

You will be responsible for:
- recording and documenting customer responses accurately in the company’s database and providing feedback to the Service Managers across all 8 branches.

- promoting the company’s strong family run business values of trust, respect, caring and togetherness. Immense pride is taken in commitment to these values and as a Customer Experience Specialist in the Business Development Centre, you would play a pivotal role in upholding these principles.

You may be required to carry out any other duties as required by the line manager.

Shifts will be 16 hours per week on a rolling 2 week rota and will include every other Saturday. 

Salary will be £12.88 per hour. 

For more information, please contact Sarah Hooper at Contract Personnel, Norwich.