Overpayments Co-ordinator

UK Shared Business Services Ltd

Overpayments Co-ordinator

£25637

UK Shared Business Services Ltd, Baneswell, Casnewydd - Newport

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 257023c32d6142459061011dade36161

Full Job Description

We are looking for a Payroll Debt Management Coordinator to work within our Debt Management and Recoveries team and will be reporting to the Payroll Debt Management Specialist.

  • Ability to interpret and present data in a range of formats to our clients, employees, and colleagues.

  • Ability to communicate in a clear and concise manner.

  • Experience working within a payroll service delivery department.

  • Knowledge of up-to-date statutory payroll guidelines and best practice

  • A proactive and problem-solving approach

  • Work closely with the Payroll Debt Management Specialist and others to deal with, and process, complex queries.

  • Handling challenging complaints and queries

  • Liaise with various other departments within the organisation to provide payroll overpayments information and response to any queries that arise.

  • Excellent numerical skills

  • Good understanding of MS Office Suit including Excel

  • Good organisational skills

    Band C: £25,637 DOE


  • Here at UK SBS, we are proud to deliver high quality corporate services where we provide HR, payroll, finance, IT and procurement services and expertise to our public sector partners.

    Our staff are very important to us, and we always try to go the extra mile to look after them. We can offer flexible and family friendly working arrangements, great benefits including generous annual leave, supportive and inclusive work environments, and opportunities to learn and grow your career with us.

    Payroll operations work closely with colleagues across UKSBS to provide a high-quality service to our clients and employees., In return for your skills and experience, we can offer you hybrid working options for a 37hr week (full time) with start and finish times between 8am - 6pm, or part time hours to suit. If it helps, there is even flexibility on which office you base yourself from - Swindon, Newport, or Billingham.