Operations Manager

We have an opportunity for an Operations Manager to join our Wates team within our Planned Maintenance division. You will be working out of our North London office and at times covering the Hertfordshire area managing a team of Project Managers and Site Managers to provide a first class service to our Clients.

The role is to act as the interface between the various clients at monthly review meetings and deliver all contracts to an extremely high standard. You are required to ensure KPI's and Health & Safety is maintained to the our expectations.

Key Accountabilities will include:

• Responsible for all regional delivery; building and maintaining an effective and motivated team.


• Lead the division with a operational and commercial mindset making sure the team are aware of contract obligations and how they can influence profitability at all times


• Ensure that all projects are set-up with company governance maximised, production control in place and productivity regularly monitored.


• To work and develop relationships with all key clients to allow each contract to run in accordance with the brief and the clients high expectations. Attend all client progress meetings giving feedback, progress and all KPI data as requested.


• Procure work by maintaining and developing contacts in the industry, as well as have direct involvement in the strategic thinking applied to the Unit's tenders.


• To work with all key supply chain partners making sure all Operating Framework compliance details are in place before commencement of any projects.


• Monitor and approve the financial forecasts; ensuring that the best cost planning information is provided.


• To drive compliance and operating excellence throughout the division at all levels.


You must have a full UK driving licence.

To be successful in the role you will already be in an operational leadership role and have experience in successfully managing maintenance teams and projects and been accountable for all disciplines from the bidding stage; from design and planning through to handover, all within time and budget.

We are looking for someone with ability to lead and influence at all levels to deliver outstanding results, successfully develop relationships to create future opportunities and have a proactive approach to risk management and value-add.

Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry's environmental impact.