Operations Assistant / Supervisor Role

We have a new opportunity to join our Operations Team as an Operations Assistant/Supervisor based in our Marks Tey office. Reporting directly to the Yard manger, the ideal candidate will be a team player and a good communicator.,

• Arranging for third party pallet collections.


• Raising claims for transport damages.


• Liaising with customers.


• General ad-hoc office duties.


• Speaking with transport companies.


• Communicating with customers in a professional and timely manner.


• Picking and packing sample orders.


• Amending our systems with the required updates


• Updating Logistics KPI's


• Raising Manufacturing Orders for the Warehouse team


• Any additional administration tasks as required


• Offer any operational feedback to support improvements to the Quality Management System
  
  At least 3 years of recent customer service/operations experience.


- At least 3 years logistics experience.

- Proficient in computer usage, with good typing skills and familiarity with the Microsoft Office Suite.

- Eligibility to work in the UK.

- Similar background/Industry experience.

- Communication skills.

- Able to speak to customers over the phone or face to face in a professional manner.

- Experience in dealing with transport companies.

- Experience in Odoo system would be an advantage

- Previous experience with Microsoft Office, particularly Excel is essential.

- This role requires an organised individual with an exceptional attention to detail and can work under pressure at times

- A team player.

- Ability to communicate effectively both inside the business and externally.

- Must have the ability to adapt to ever changing procedures.

-To demonstrate flexibility in your approach to new duties by supporting the needs of the business.,
• A-Level or equivalent (preferred)


Experience:

• Customer service: 3 years (required)


• Logistics: 3 years (required)


Language:

• English (required)


Licence/Certification:

• Driving Licence (preferred)
  
  Nustone is one of the leading growing companies in the landscape industry. We are a trusted name in the industry to supply quality materials at affordable prices.
  
  Pulled from the full job description


• Casual dress


• Company pension


• Employee discount


• Free parking


• On-site parking, £28,600 per annum, dependant on experience.


• 48 hours per week, Monday to Saturday


• Flexible with rotated shifts - 8am - 5pm/ 9-6pm/ 10am-7pm start


• Able to work both in the office and Yard depending on the requirement


• 28 days holiday (including bank holidays).


• Free on-site parking.


• Company pension scheme.


• Casual dress.


Must be eligible to work in the UK.

Job Types: Permanent, Full-time,
• Casual dress


• Company pension


• Employee discount


• Free parking


• On-site parking


Schedule:

• Day shift


• Weekend availability