Operational Technology Support

To support and coordinate the installation, deployment, and maintenance of computers, network assets and software and provide desk side support, when issues cannot be supported by the Moog help desk or desk side support.
With an emphasis on career progression, training and development, and recognition of achievement for every employee, Moog pride ourselves on creating an environment with a focus on excellent company culture. We believe work can be a rewarding and satisfying experience for everyone in an atmosphere of mutual trust and confidence.

Responsibilities Include
Coordinate the installation of all operational computer/technology onto the Moog test and/or production networks. Ensure any required services are functioning properly between the Moog test and production networks.
Provide schedule-critical support for Moog Reading Ltd IT assets and infrastructure
Maintain an inventory of all operational computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
Develop and partner with Moog Reading Ltd Operations and Test Equipment resources to maintain a lifecycle plan (initial build through end of need) including hardware/software maintenance for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
Develop and partner with Moog Reading Ltd Operations and Test Equipment resources to maintain a business continuity plan for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas
Site point of Contact/Project Coordinator for Network/System upgrades effecting specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas
Provide budget input to management for the proper maintenance and/or upgrade of specialized computer/technology used in Engineering, Manufacturing, Testing, Quality, Clean Rooms, and Inspection areas.
Act as a liaison with Corporate IT technical teams to resolve technical IT issues effecting SDG business operations.
Work and collaborate with SDG Operational staff to understand Moog Operational IT equipment needs
Support upgrades and improvements necessary to keep the Operational IT equipment state of the art.
Identify systemic areas for improvement and work with the team, the value stream work-centres, and other functions to realize these improvements.

Degree in Computer Science, Information Technology, or a related field is preferred or 9+ years of relevant experience with Desktop Computer Support.
Minimum of five (5) years of experience with Desktop Computer Support.
Advanced technical knowledge of computer software, operating systems, hardware, and networking
Proven technical problem-solving and critical-thinking skills
Ability and desire to learn and maintain skills with emerging technologies related to IT standards and computer/networking hardware
Ability to work as part of a team as well as independently
Behavioural Competencies: Innovation, adaptability, decision making, communication, customer focus, building strategic working relationships, initiating action, quality orientation, managing work.
Microsoft MCP, MCSA, MCSE or comparable experience preferred
Familiarity with Operational Technology used in Manufacturing, LabView and Engineering Test Systems is preferred

Additional requirements
Some light manual work lifting, connecting, and servicing computer hardware
Upholds and acts in accordance with Moog values
Some business travel may be required

Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that clearance cannot be obtained, you may not be eligible for the role, and/or any offer of employment may be withdrawn on grounds of national security. For further information please visit www.gov.uk.

In Return Moog can offer you:
A longstanding career within a culture of trust and innovation.
33 Days Annual Leave (including Bank Holidays).
Benefits include Life Assurance, Company Pension Contribution beginning at 6%, and Employee Share Option in addition to an extensive Flexible Benefits Package, and Hybrid working arrangements.

You Matter at Moog - Our Mission and Vision
At Moog, we believe in the people who work for us. As part of our investment in our people, we make diversity, equity, and inclusion a priority. Our goal is to create a culture where we value, respect, and provide fair treatment and equal opportunities for all employees.
Moog aspires to be a diverse, equitable, and inclusive company where employees are empowered to bring their whole, authentic selves to work every day.
By recognizing and celebrating our differences, we cultivate an environment that's the right fit for every person inside of it.
It is our core belief that if we take care of our employees, they will take care of our customers, partners, shareholders, and communities where we live and work.

Working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work., About Moog, Inc.:

Our company began in 1951 with Bill Moog's invention, the servo valve, a device which became the heart of high performance motion control systems. Today, Moog Inc. (NYSE: MOG.A and MOG.B) is a worldwide designer, manufacturer, and integrator of motion control parts and systems.
Headquartered in East Aurora, NY, we proudly serve customers in more than 90 countries. Our operations extend to more than 27 countries and our talented, global workforce is nearly 13,000 strong.
Our company is organized into three operating groups: Aircraft, Industrial, and Space and Defense. Our high-performance systems control military and commercial aircraft, satellites and space vehicles, launch vehicles, missiles, automated industrial machinery, and marine and medical equipment. What sets Moog apart is our commitment to creating high-performance solutions that solve our customers' most difficult technical challenges.
But it's more than technical excellence that defines us. Moog is a performance culture that empowers people to achieve great things. Our employees enjoy tackling interesting technical challenges in a culture of trust. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Experience job satisfaction in a performance culture that empowers and inspires
Enjoy the challenge of creating things that the rest of the world only dreamed of
Moog culture is fundamentally about respect