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Operational Risk Group Manager

Citigroup Inc.

Operational Risk Group Manager

Salary Not Specified

Citigroup Inc., City of Westminster

  • Full time
  • Permanent
  • Remote working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 417123e049644b6e9f1ca08f3fb473ff

Full Job Description

  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

  • Independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

  • Serves as an oversight function working with the In-Business or/and Independent Risk Teams

  • Ensures Operation Risk Policy implementation and exception approvals

  • Informs Operational Risk Council on Sub-Segment Level or related matters and attends In Business Risk Committees

  • Liaises with Business ORM on breaches and action steps to correct breaches

  • Works on T-10 (deep dive - root cause analysis) with support of In-Business ORM and drive corrective actions

  • Exports best practices and common risk, controls and corrective actions through Framework Papers

    We are looking for a strategic professional who closely follows latest trends in their own field and adapts them for application within own job and the business. Excellent communication skills are required in order to negotiate internally, often at a senior level.


    • Developed communication and diplomacy skills are required in order to guide, influence, and convince others, in particular colleagues in other areas across the Risk Organisation. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects Custody operations which is a sub-function of Securities Services

    We are looking for proactive and curious individuals to join our team, with the mission to keep Citi and Citi's customers safe!,
  • Relevant experience and seniority

  • Significant experience in Operational Risk and/or Custody is a must

  • Other risk and control disciplines would be a plus

  • Experience in Internal Audit or Financial Control would be desirable.

  • Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.

  • Excellent communication skills - verbal & written, fluent English

    By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

    By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:


  • Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

  • A discretional annual performance related bonus

  • Private medical insurance packages to suit your personal circumstances

  • Employee Assistance Program

  • Pension Plan

  • Paid Parental Leave

  • Special discounts for employees, family, and friends

  • Access to an array of learning and development resources


    • Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.