Go to job search

Office Coordinator

The Instant Group

Office Coordinator

£30000

The Instant Group, Reading

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: ed0e5a3a287649a89e612a69c154feb9

Full Job Description

  • Essential: Candidate will be required to undergo Security Clearance screening for this role


    • We're seeking a Workspace Coordinator to join our team and support the provision of exceptional service on client site. You'll take ownership of total workspace delivery, utilising the Instant helpdesk and wider Workplace network to ensure all runs seamlessly! This client operates within defence and security, so your role will also be key in maintaining the security of the space.

    What will you be doing?

    Strategy and Direction
  • Ensuring that the Instant business plan, policy and initiatives are delivered in the workspace, driving improvement and problem-solving on a daily basis

  • Supporting in ensuring the working environment and services achieve all set standards, exceed customer expectations and are continually improved

  • Encouraging a self-help ethos within the business and ensuring that all Workspace related incidents are logged via the Instant FM/Here to Help Helpdesk


    • Deliver and Support Directly Managed Services
  • Delivering an exceptional experience for all those utilising the space, including from a safety and security/H&S standpoint

  • Operating as the local 'eyes and ears' of the workspace team, driving improvement

  • Maintaining the space to a high standard

  • Assisting with meeting room diary management and resetting meeting rooms

    A diligent self-starter, able to operate calmly under pressure and manage competing priorities

  • A strong customer focus and influencing skills, with strong verbal and written communication skills

  • An understanding of continuous improvement, willing to lead by example and take a proactive approach to service delivery and client satisfaction

  • Enthusiasm, commitment and determination

  • Experience in a guest/people-focused role is ideal

  • Good IT skills and ability to use application-based software, Customer service: 1 year (preferred)

  • Administrative experience: 1 year (preferred)


    • Language:
  • English (preferred)


    • Licence/Certification:
  • Driving Licence (preferred)

    The Instant Group are hiring!


    • We are The Instant Group, where work gets smarter for all: employees, businesses, and the planet.

    As the world's largest flexible workspace market, we take pride in...

    · Providing over 250,000 organisations around the world with office space, coworking memberships, virtual offices, or meeting rooms

    · Delivering the latest flex market data and insights

    · Offering expert consulting services on portfolio strategy, procurement and sustainability

    · Empowering 20,000+ landlord, operator and investor partners to capture flex workspace demand, boosting revenue (up to 30%) and asset efficiency

    By seamlessly connecting supply and demand with data-driven solutions, we redefine work, helping businesses thrive worldwide. We shape the next generation of work so that you can achieve your best work life, every day.

    Our clients (Prudential, Booking.com, Shell, Jaguar Land Rover, GSK, Hines...) trust our team across virtual and real-life offices globally, from London, Paris and New York, to Hong Kong, Singapore and Sydney.

    Join our dynamic organisation, awarded one of the 'Best Places to Work in Property' and continuously featured in the 'Sunday Times HSBC International Track 200'. Build your career where innovation and connectivity meet, where we solve challenges and grasp opportunities together.,
  • Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow

    Competitive pay scales reviewed annually

  • Discretionary annual company bonus

  • Private healthcare and life cover

  • A focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy

  • Bespoke training programmes and our bespoke 'Instant Learning' portal

  • Reward Gateway (discounts!)

  • Wellbeing Centre

  • Global Employee Assistance Programme

  • Brilliant colleague recognition scheme, with quarterly and annual 'Let's Celebrate' awards (with great prizes!)

  • Generous referral scheme

  • Laptop / tech provided


    • At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.

    Job Type: Full-time

    Pay: £28,000.00-£30,000.00 per year

    Schedule:
  • Monday to Friday